Al Wilkins Email and Phone Number

Partnered with Commercial leadership to create and execute prospect and partner activity strategies & campaignsRecruited, managed, and developed team of 40 early career associates to support Partner Development, Service, and Account ManagementCollaborated cross functionally to support EAB demand generationDeveloped and owned department communication and messaging strategy around engagement, department initiatives, and priorities

Managed organization of 50+ inside sales associates and managers against sales targets, supporting over 6,000 sales meetingsResponsible for the recruitment, hiring, and training of insides sales associates and managers across Washington, DC and Richmond officesStrong focus on development, culture and change management

Operated as strategic partner to Executive team and executed high priority initiatives and special projects for the executive suite including goal-setting, organizational structure innovation, and change management communication strategyManaged 13 FTEs ensuring appropriate distribution of resources across diverse business needs to support department of over 1,000 employeesDeveloped curriculum for department training initiatives (team meetings, retreats, role-specific monthly meetings)

Served as Chief of Staff to Senior Vice President, Strategic Accounts, Partnered with Strategic Accounts Executive team and played key role in execution against strategic and operational priorities for newly formed department Identified and implemented new processes and reporting to increase department and team efficiencies (e.g. Salesforce, training and onboarding)Project managed customized collateral for high touch clientsResponsible for planning and execution of bi-annual employee training days and bi-annual leadership retreatsPartnered with Career Management to recruit, hire, train, and manage client service teams Built, collected and managed client relationship database

Led front end business strategy Managed 50 early sales professionals and 6 managersOversaw the performance of teams across multiple business lines to schedule over 12,000 executive visits Provided strategic insight and project management leadership on new program launches Developed and implemented new programs to drive business performance and staff recognition

Managed three marketing teams of 18 FTEs across two divisions to schedule 200 executive presentation meetings each month with an annual revenue goal of $20 millionCreated and executed key campaigns, strategies and scheduling tools aimed at hitting monthly executive presentation meetingsDesigned and implemented ongoing training and development initiatives for the Marketing Associate group Conducted first and second round interviews with Marketing Associate candidates

Managed 8 Marketing and Senior Marketing Associates to meet executive meeting goals each month which contributed to a 35% year over year growth in NBBCreated and executed key campaigns, strategies and scheduling tools aimed at hitting visit goals Served as the liaison with Career Management and H*Works Consulting leadership for the successful on-boarding of all new hires in H*Works Created performance reviews and Individual Development Plans for Marketing Associates

Partnered with General Manager and Executive Director to identify and implement new sales strategies which contributed to 35% year over year growth in new businessActed as liaison between Executive Leadership Team and employees with focus on conflict resolutionCollaborated with the Executive Leadership team on implementing several successful Marketing and Department Campaigns

Achieved 102% of sales meeting goal for Sales Executive, contributing to $1.5M in new business Developed strategic marketing plans to create strong commercial opportunities through research of hospitals and health systemsManaged and prioritized administrative and logistic details between customers and sales team to cultivate new relationshipsBuilt strong client relationships through written and oral communication to ensure monthly goals were accomplishedReceived the Constant Growth Award, based on strategic territory cultivation (June 2007)Received the Unsung Hero, based on embodying the “Spirit of Generosity” (December 2007)

Researched and performed reimbursement support functionsSupported the operations of reimbursement hotlines, patient assistance programs, safety surveillance programs and compliance programs