Contract-fulfilling project roles for several small contracts.• Specialized in providing automated technical solutions for the cloud and on-premise environments, including Azure, AWS, VMWare, Azure DevOps, Amazon Code Deploy, Terraform, Jenkins, Docker, Windows, and Linux.• Established excellent relationships with Upwork clients by delivering high-quality performance solutions within given budget.• Maintained 5-star rating and a status of Top Rated on Upwork with consistent deliverables and exceptional design solutioning.• Project: PowerShell Module Development for Virtual Machine Management– Created a PowerShell module that facilitated the installation, modification, management, and creation of Virtual Machines, with focus on streamlining daily operations and enhancing efficiency for using managing those virtual machines.• Project: Windows Registration and Automated App Deployment – Create Windows User and App deployments with Intune. Combined proposed policy with deployment constrains for multi-device user accounts and app deployments to owned devices.• Project: PowerShell Instruction – Led a one-hour course on PowerShell automation and integration with legacy SQL scripting, virtually.• Project: AWS Topology Automation conversion – Created automated CloudFormation template for previously manual solution, including Application Load Balancer with mix of virtual machines and containers with Auto Scaling groups for reliability, and subnet creation and security.

Contract-fulfilling project role.• Engineered cloud migration automation framework using AWS CloudFormation and PowerShell, reducing manual deployment time by 60% while ensuring high availability and fault tolerance for mission-critical server resources.• Orchestrated VMWare-to-AWS migration pipeline leveraging PowerCLI and custom PowerShell modules, successfully migrating 50+ storage resources with zero data loss and 99.9% uptime.• Developed Infrastructure-as-Code infrastructure templates using Terraform, implementing best practices for security, scaling, and cost optimization across 3 production environments, resulting in 40% faster deployment cycles.

Contract-fulfilling project role.• Developing Automated Pipelines - Designed and implemented six automation pipelines using Jenkins, Docker, and custom Python scripts to streamline the build and deployment process for Unreal Engine 5 game builds. This automation reduced manual build significantly, enhancing team productivity.• Integrating Complex Tools - Ensured seamless integration between Unreal Engine 5 and Perforce for version control. Configured GitHub Actions to set up continuous integration workflows that automatically triggered build and test processes upon code commits. This integration ensured reliable and efficient pipelines under the project's demands.• Optimizing Local Infrastructure - Configured the deployment system to efficiently utilize local servers using Kubernetes for container orchestration while ensuring compatibility with AWS services like EC2, S3, and Auto Scaling Groups. Implemented load balancing with AWS Elastic Load Balancing and set up Auto Scaling to adjust resource capacity based on demand. This optimization improved system scalability, introduced synchronous decoupling of virtual machine hosts and clients, and enhanced fault tolerance and reliability.

Contract-fulfilling project role for Gainwell Technologies, through Insight Global. The Lead Technical Solutions Architect is responsible for planning, providing, and maintaining a DevOps environment record-keeping automation solution for Gainwell Technology’s software development customers.• Responsible for: * Automating the record-keeping of software deployment configuration items data across multiple cloud and on-premises Servers/Environments spanning multiple Software packages.* Planning, deploying, and supporting multiple PowerShell and Azure DevOps applications that will would across multiple customer environments, utilizing environments such as JFrog Artifactory, GitHub, and Ansible• Created record-keeping Configuration Item PowerShell module for interacting with SQL server for record-keeping. This module included custom-written .NET base-level PowerShell SQL command interaction without any outside module dependency.• Worked with Infrastructure and Systems teams to coordinate resources necessary for the project within Amazon and AWS environments, as well as Azure DevOps, including Amazon Web Services EC2 for virtual machines, AWS CloudFormation for stack creation, AWS Identity and Access Management (AWS IAM) for security and access, Amazon Virtual Private Cloud (VPC) for networking, AWS Lambda for testing and implementing serverless automation with “PowerShell custom runtime” for AWS Lambda, as well as Amazon CloudWatch for metric alerts, AWS CloudTrail for log auditing, Amazon Simple Storage Service (S3) for cloud/serverless storage, Amazon Elastic Block Store (EBS) for supplementary block-level storage on VMs, Amazon Elastic File System (EFS) for network storage through subnet mountpoints, Amazon Relational Database Service (RDS) for database storage options, and Amazon ElastiCache and Redis for in-memory caching for fast data request processing options.

Temporary project work for UDT through CareerXChange. The Automation Systems Engineer is responsible for providing and maintaining automation solutions as well as infrastructure and engineering support for the customer production-driven computer operating system enrollment and imaging/deployment environment.• Responsible for the automated Operating System Deployment solutions used for deploying and enrolling of hundreds of thousands of Windows 10 and Server deployments to several Florida school districts, the Florida Highway Safety and Motor Vehicles, as well as several private-sector customers such as Florida banks and medium-sized businesses.• Created and maintained ever-evolving proprietary PowerShell/automation-based Windows deployment solutions, which included Domain-join, image deployment, Azure AD / Intune enrollment, Application and Operating System configuration, all with zero-touch for deployment in an environment equipped for 1000+ simultaneous concurrent deployments across many different customers, with full and complete deployments averaging between 30-45 minutes.• 5,000+ lines of production PowerShell code, including several modules and a unique infrastructure which connected to on-site order management system and Azure storage, providing catered customer solutions.• Supported VMWare-based Virtual deployment environment, including over a dozen Windows servers for customer domain-join through secure individual VPN-tunneled domain connections.• Maintained Google Chromebook deployment environment equipped for automatic keystroke input enrollment for Florida county school customers.

The Internal Systems Lead is responsible for providing program leadership for the computer workstation environment within a startup organization of under 500 employees; providing in-person and remoting IT support tools and training to IT Support Technicians as well as serving as an escalation path for staff and team members; supporting includes a range of disciplines but will focus primarily on creating solutions for Windows PC Support.• Project leadership in a JIRA, MDT, SCCM, Microsoft Server (Active Directory, Group Policy, Azure, SQL, PowerShell, Hyper-V, Exchange), VMWare, ESXi, and Salt Configuration Management environment.• Maintained PC Imaging with MDT, inventory cataloging, and lifecycle support; including updates and patches within WSUS for a separated organization.• Created PowerShell tool and automation scripts and GUI tools for IT Support technicians to use in administering remote users in an Active Directory and Microsoft 365 environment.• Created and administered the deployment system for new computers through sophisticated use of Microsoft Deployment Toolkit.• Worked with Infrastructure Engineers and Systems Administrators to stand up and maintain a Microsoft System Center Configuration Manager environment.• Created documentation for supporting and administering MDT, Active Directory, SCCM, Office 365, SharePoint, MacOS, and telephony client-side software such as Cisco Jabber.• Additional support escalation areas included telephony, iOS and Mac support, application support; and assisting with new technology evaluations that support the User Experience.• Created and maintained Group Policy Objects (GPOs) for supporting and administering Active Directory Environment.

Updated and created training material, user-manuals for Technical Specialists, and guides to new technology changes relevant to new releases.• Created training material based on the complex installation of the Planet Bingo gaming system. Included guide to installing and configuring Windows 10, Windows Server 2016, configuring Point of Sale systems, installing and configuring a SQL Server virtual machine, and custom software and hardware attached to the unique parts of the gaming system. Documentation consisted of 87 pages, verified and tested by the QA department and the head of Technical Support.• Created documentation for configuring Hyper-V Virtual Machine replication, both manual and with a PowerShell script also written to automate the entire certification creation and Hyper-V VM replication process.• Created documentation on major changes in installing and configuring Windows 10 with our software, specifically for the April 2018 (1803) and October 2018 (1809) updates to Windows 10.• Created several miscellaneous forms, user-manuals, client guides, and other training tools for the Technical Support department.

Responsible for planning, installing, and troubleshooting computer workstations and local area networks at local and client’s facilities. Identified and resolves technical problems and assisted in coordinating installations and upgrades.• Installed, repaired, upgraded, and supported all client hardware and electronic Bingo peripherals.• Identified and resolved technical issues with Planet Bingo gaming system software, hardware, and network configurations. Devices included proprietary Bingo ball caller desks, different models of Planet Bingo Personal handheld-devices, and different software releases for the gaming system.• Trained clients, staff, and team members on a wide range of Planet Bingo, Microsoft, and Cisco products.• Evaluated and made recommendation on the customization and adaptation of existing programs, network configurations, and hardware configurations to meet client requirements.• Traveled to several client sites across the country often to perform repairs, maintenance, and assist with software and/or hardware upgrades in a team of other specialists.• Provided on-call telephone support to all clients on a scheduled basis and created TechExcel tickets for all issues and correspondences with clients.

Full-time Technology Helpline Technical Analyst assisting Realtors with technical assistance and support for many of their local internet-based systems.• Supported Realtors in over twenty states and even parts of Canada.• Documented and shared knowledge of new methods to tackle viruses, migrate data, and repair hard drives by organizing a department-wide newsletter.• Assisted many associate Analysts in tasks relating to personal expertise of Windows 7, viruses, and hardware.

Assisted in the coordination and handling of the Forms Simplicity project daily production and workflow under Nathan Dawson.• Created worksheets for new clients and Realtor Boards which were used as the central stations of communication between the team members for assignment of tasks.• Assigned forms production tasks to design team under the prioritization of the Project Manager.• Maintained daily communication with Project Manager and created detailed weekly efficiency reports used in project management meetings for review of production status and future planned assignments.• Retrained many in the design team to recognize and overcome newly-found bugs while maintaining Forms Standards to keep work flow clear and uniform.• Mentored and trained a handful of new designers as the project escalated to Dynamic PDF documents.

One of the first Form Designers in the early Form Simplicity web forms project.• Formatted Contract Forms in Adobe LifeCycle with a high and renowned quality and speed, gaining the privilege to work on many delicate tasks in an appropriate and well communicated manner.• Created the Form Standards which were agreed upon, documented, and distributed early in the project and used by all designers until the switch from Static content forms to Dynamic Content.

Thirty to Forty hours per week computer repair technician providing sales, repair, upgrade, and build service for a small business computer store. • Performed repairs on all makes and models of computers from the past eight years; laptop, desktop, as well as ‘All –in-one’s.• Spoke representatively for the store to customers with systems or other equipment under service.• Serviced failing hard drives with knowledge base of recovery software and tools.• Performed soldering services for DC Jack installations on laptops.• Organized and categorized part numbers from laptops under service for part quotes.• Unofficial lead builder position; having built all the builds for the store in the last six months or more, holding highest position in wiring new custom build systems for best heat distribution and efficiency.• Reduced and innovated new ways to reintegrate/reload operating systems on units, including recovery forms.• Created Virus removal script scan disc for virus removals which has caused efficiency in such repairs to increase significantly.

Repaired and resolved all hardware or software related issues on shipped computer systems, ensuring the customer received a quality product within a quick turnaround time.• Diagnosed systems based on detailed technical notes generated by the customer's interaction with Alienware's support departments.• Communicated effectively in a verbal and written format with other department personnel about related technical issues.• Completed all required documentation outlined in the Department's SOP for every system in our care.• Composed clear and concise notes for every system in my care to be used as a reference by support departments.• Observed and reported system functionality to verify correct operations and detect errors.• Oversaw the daily performance of computer systems.

Upgraded and installed three to five last generation DELL PCs or the same amount of current generation DELL. Also placed many laser and/or inkjet printers into department or private sections where needed, installing and updating all computers when necessary. Patched unused network drop lines for newly used areas and most often times was self-supervised on an entire day's project to end with User/Department acceptance. In charge of migrating old information to new workstations where needed and troubleshooting all problems as they arose, including Q&A and ultimate quality control.

Contractor for Modis, Inc. in migration and technical support project spanning many months. Alone imaged and then helped deploy hundreds of Dell machines into many Miami Dade County owned buildings for South Florida Workforce. In charge of migrating old information and troubleshooting all problems as they arose, including Q&A, user acceptance, and quality control.

Contractor for IT Consortium, Inc. /Integrated Systems Analysts, Inc. in migration project lead by Dell to set up and configure pre-imaged PC workstations, load and configure additional software, add to the domain network, and Q&A.• Each workstation took about 1.5 hours for a regular installer alone, or 4 hours for 4 workstations deployed simultaneously.• Lead Migration team of 15 – 25 installers throughout the project.• Deployed 1088 workstations in a span of two weeks.• Responsible for the safe transfer of important documents and files from the managers’ previous workstations to the newly deployed HPs.• Retained domain administrator level access for the site and reset passwords and managed on site user accounts for network migration purposes.