Alexandra Gonçalves
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Alexandra Gonçalves Email & Phone Number

Consultante en Talent Acquisition | Chasseur de Talents | Spécialiste du Sourcing at Joia Partners
Location: Paris, Île-de-France, France 13 work roles 4 schools
1 work email found @vinted.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Joia Partners
Role
Consultante en Talent Acquisition | Chasseur de Talents | Spécialiste du Sourcing
Location
Paris, Île-de-France, France
Company size
4 employees

Who is Alexandra Gonçalves? Overview

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Quick answer

Alexandra Gonçalves is listed as Consultante en Talent Acquisition | Chasseur de Talents | Spécialiste du Sourcing at Joia Partners, a company with 4 employees, based in Paris, Île-de-France, France. AeroLeads shows a work email signal at vinted.com and a matched LinkedIn profile for Alexandra Gonçalves.

Alexandra Gonçalves previously worked as Team Manager Customer Care (B2B, B2C) at Phenix and HR Manager at Ecole O'Clock. Alexandra Gonçalves holds Bts Communication Des Entreprises from Cned.

Company email context

Email format at Joia Partners

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{first}@vinted.com
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Profile bio

About Alexandra Gonçalves

Alexandra Gonçalves is a Consultante en Talent Acquisition | Chasseur de Talents | Spécialiste du Sourcing at Joia Partners. She possess expertise in community management, customer satisfaction, web community management, communication, langues and 9 more skills. She is proficient in Italien, Anglais and Espagnol.

Listed skills include Community Management, Customer Satisfaction, Web Community Management, Communication, and 10 others.

Current workplace

Alexandra Gonçalves's current company

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Joia Partners
Joia Partners
Consultante en Talent Acquisition | Chasseur de Talents | Spécialiste du Sourcing
Paris, FR
Website
wearephenix.com
Employees
4
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13 roles

Alexandra Gonçalves work experience

A career timeline built from the work history available for this profile.

Consultante En Talent Acquisition | Chasseur De Talents | Spécialiste Du Sourcing

Joia Partners

Paris, FR

Team Manager Customer Care (B2B, B2C)

Current
Phenix

Management de l'équipe support internationale (7 personnes) couvrant la France, l'Espagne, le Portugal et l'Italie, avec pour objectif d’assurer une expérience client exceptionnelle et de contribuer à la fidélisation des utilisateurs de l'application Phenix.Réalisations clés:- Amélioration de l'engagement et de la fidélisation client: Optimisation des.

Feb 2023 - Present

Hr Manager

Ecole O'Clock

RecrutementOnboardings / OffboardingGestion du personnelAssistance aux managers: support individuel et ateliers collectifsMise en place des logiciels SIRHVeille RH: process, obligations, outils

Dec 2018 - Jan 2023

Executive Assistant

Ecole O'Clock

- Recrutement- Gestion du personnel- Aide comptabilité et administratif- Organisation événements internes

Oct 2017 - Dec 2018

Head Of Customer Care (Global)

Vinted

- Managing global support teams collaborating with country managers in 7 countries(FR, LT, PL, DE, CZ, US, UK)- Fix goals and elaborate strategy- Global KPIs monitoring- Global trainings for new support agents and team managers- Coordinate other department's launch and prepare support teams

Aug 2014 - Feb 2016

Team Manager Customer Care (Fr,Uk)

Vinted

Région De Paris, France

- UK app launch - Managing French and UK customer support teams (10 agents)- Reporting to product team- Recruitment and training- App reviews monitoring- Processes optimizations - KPI's monitoring

Jan 2014 - Aug 2014

Team Manager Customer Care (Fr)

Vinted

Région De Paris, France

- Manage team work and quality of service of Community Support team;- Actively monitor users' requests and feedbacks across all communication channels (forums, tickets, private messages, social media) and prioritize tasks for Community Support team;- Personally take care for most important and urgent users requests over email, private messages, forums and.

Jun 2013 - Jan 2014

Customer Care Representative

Vinted

Région De Paris, France

- Vinted France launch- Ticket solving: FR- Registering bug issues- Translations- Content moderation: forums, photos, comments and profiles.

Mar 2013 - Jun 2013

Customer Care Representative & Content Moderation

Dailymotion

Région De Paris, France

- Ticket solving in 4 languages: FR, EN, PT and SP. Providing users' support.- Content moderation: videos, comments and copyrighted material

Oct 2011 - Sep 2013

Event & Pr Manager

Agence Moon Websites

Paris

- Web contest event (#openduweb#3): organization and PR

Nov 2012 - Feb 2013

Sales Representative

3W Academy

Région De Paris, France

Nov 2012 - Feb 2013

Pr & Event Manager

C.Tout Com

Bayonne, Aquitaine, France

- PR and events for local businesses and private organizations- Campaigns: media, PR and web- Community and content manager of the agency- Office manager

Jan 2011 - Oct 2011

Internship Communication

Gamm Vert

- Communication interne Éco-Responsable: étude interne et externe technique puis rédaction et mise en page d'un guide pour Directeurs franchisés.- Exposante au Salon du Végétal à Angers pour recrutement de nouveaux franchisés.

Feb 2010 - Apr 2010
Team & coworkers

Colleagues at Joia Partners

Other employees you can reach at wearephenix.com. View company contacts for 4 employees →

ZF Zahra Fidahoussen Zahra Fidahoussen Colleague at Joia PartnersRennes, Brittany, France, France View → BD Bernardo D'Aires Bernardo D'Aires Colleague at Joia PartnersSeixal, Setúbal, Portugal, Portugal View → IR Ileulungbe Riame Ileulungbe Riame Colleague at Joia PartnersGuwahati, Assam, India, India View → ED Edson Daniel Da Silva Edson Daniel Da Silva Colleague at Joia PartnersSão Paulo, Brazil, Brazil View → MA Marysue Andreozzi Marysue Andreozzi Colleague at Joia PartnersJohnston, Rhode Island, United States, United States View → BW Bastien Wettstein Bastien Wettstein Colleague at Joia PartnersSaint-Herblain, Pays De LA Loire, France, France View → AM Arris Meziani Arris Meziani Colleague at Joia PartnersGreater Lyon Area, France View → MI Mila Iacobelli Mila Iacobelli Colleague at Joia PartnersSurzur, Brittany, France, France View → CP Caroline Parent Caroline Parent Colleague at Joia PartnersParis, Île-de-France, France, France View → VT Vincent Trichard Vincent Trichard Colleague at Joia PartnersFrance, France View →
4 education records

Alexandra Gonçalves education

Bts Communication Des Entreprises

Cned

Dut Techniques De Commercialisation, Apprentissage Au Crédit Lyonnais

Iut René Descartes

Bank business

Langue Littérature & Civilisation Étrangère (Anglais), Anglais

Université Sorbonne Nouvelle (Paris Iii)

British history and literature, phonology

Bac Economique Et Social Spé Anglais

Lycée Blaise Pascal
FAQ

Frequently asked questions about Alexandra Gonçalves

Quick answers generated from the profile data available on this page.

What company does Alexandra Gonçalves work for?

Alexandra Gonçalves works for Joia Partners.

What is Alexandra Gonçalves's role at Joia Partners?

Alexandra Gonçalves is listed as Consultante en Talent Acquisition | Chasseur de Talents | Spécialiste du Sourcing at Joia Partners.

What is Alexandra Gonçalves's email address?

AeroLeads has found 1 work email signal at @vinted.com for Alexandra Gonçalves at Joia Partners.

Where is Alexandra Gonçalves based?

Alexandra Gonçalves is based in Paris, Île-de-France, France while working with Joia Partners.

What companies has Alexandra Gonçalves worked for?

Alexandra Gonçalves has worked for Joia Partners, Phenix, Ecole O'Clock, Vinted, and Dailymotion.

Who are Alexandra Gonçalves's colleagues at Joia Partners?

Alexandra Gonçalves's colleagues at Joia Partners include Zahra Fidahoussen, Bernardo D'Aires, Ileulungbe Riame, Edson Daniel Da Silva, and Marysue Andreozzi.

How can I contact Alexandra Gonçalves?

You can use AeroLeads to view verified contact signals for Alexandra Gonçalves at Joia Partners, including work email, phone, and LinkedIn data when available.

What schools did Alexandra Gonçalves attend?

Alexandra Gonçalves holds Bts Communication Des Entreprises from Cned.

What skills is Alexandra Gonçalves known for?

Alexandra Gonçalves is listed with skills including Community Management, Customer Satisfaction, Web Community Management, Communication, Langues, Web Marketing, Team Management, and Management.

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