Alex Matos Email & Phone Number

Washington, Dc, Us

Arlington, Virginia, United States

• Configured and deployed Cisco Meraki servers and access points to ensure seamless network connectivity • Utilized Azure AD to streamline account lifecycle management, including onboarding, offboarding, and license assignments in reducing administrative workload by implementing automation and standardized processes • Configured and managed ThreatLocker to enforce strict compliance standards, ensuring alignment with regulatory requirements for secure IT operations •… Show more • Configured and deployed Cisco Meraki servers and access points to ensure seamless network connectivity • Utilized Azure AD to streamline account lifecycle management, including onboarding, offboarding, and license assignments in reducing administrative workload by implementing automation and standardized processes • Configured and managed ThreatLocker to enforce strict compliance standards, ensuring alignment with regulatory requirements for secure IT operations • Integrated DUO Authentication with critical VPN networks to enhance access security, preventing unauthorized entry and ensuring compliance with organizational policies • Administered Proofpoint email security solutions to safeguard against phishing, malware, and spam, effectively reducing security threats and ensuring secure communication channels Show less

Washington, District Of Columbia, United States

• Architected a data processing pipeline to automate active device report generations, reducing invoice preparation time by 67% and increasing data accuracy by 12%• Streamlined user authentication and access control with Azure, enhancing system security andreducing onboarding time for enterprise applications by 20%• Oversaw and resolved incident tickets with ConnectWise, consistently exceeding service levelagreements (SLAs) and enhancing team efficiency•… Show more • Architected a data processing pipeline to automate active device report generations, reducing invoice preparation time by 67% and increasing data accuracy by 12%• Streamlined user authentication and access control with Azure, enhancing system security andreducing onboarding time for enterprise applications by 20%• Oversaw and resolved incident tickets with ConnectWise, consistently exceeding service levelagreements (SLAs) and enhancing team efficiency• Monitored and optimized devices using SolarWinds, improving system performance and downtime Show less

Mclean, Virginia, United States

• Developed applications to manage 1000+ employee ticket requests, enhancing nationwide request processing efficiency and reducing ticket response times by 17% • Developed a robust automation project, reducing software update times by 70% and increasing government compliance by 23% across critical systems • Implemented and tested API endpoints, ensuring seamless integration between microservices with Postman and robust functionality with internal applications •… Show more • Developed applications to manage 1000+ employee ticket requests, enhancing nationwide request processing efficiency and reducing ticket response times by 17% • Developed a robust automation project, reducing software update times by 70% and increasing government compliance by 23% across critical systems • Implemented and tested API endpoints, ensuring seamless integration between microservices with Postman and robust functionality with internal applications • Contributed to sprint planning and story point estimations using Jira in an Agile/Scrum environment, increasing the team’s total story points and actively participated in standups and sprint meetings Show less

Mclean, Virginia, United States

• Migrated sensitive data to secure SharePoint sites by managing users, groups, and folder structures, ensuring high availability while maintaining data confidentiality and integrity in compliance with security protocols • Streamlined ticket management in Freshservice by automating workflows, significantly reducing manual intervention and accelerating issue resolution, resulting in a more efficient and responsive support process

Bachelor Of Science - Bs, Computer Science

CMSC216 - Introduction to Computer Systems INST123 - Databases for All CMSC330 - Organization of Programming Languages CMSC351.

Associate Of Science - As, Computer Science

CMSC131 - Object-Oriented Programming I CMSC132 - Object-Oriented Programming II CMSC250 - Discrete Structures MATH140 - Calculus I.