● Ensured high levels of productivity by overseeing daily operations● Assured full understanding of customers' requests by actively listening to them before addressing concerns● Performed a complete visual/digital oral examination and evaluation of patients● Maintained privacy and confidentiality of patient’s personal health information and records● Demonstrated respect, friendliness, and willingness to assist if needed● Gained excellent hand dexterity and experience in effectively handling dental appliances● Maintained courteous and effective working relationships

● Implemented innovative sales strategies to garner 25% of gross revenues for the company● Won the best sales award among 6 sales directors for excellent customer service● Maintained excellent client retention rates by providing highly accessible service coupled with expert industry knowledge● Successfully introduced and dominated tender business for Merck product (Rebif-Interferon beta)● Reduced sales staff turnover rate 30% by recruiting a high-caliber sales team and more effective training● Extensive experience in Start-Up Ventures and building a new markets like in Iraq, Palestine and Syria● Reduced sales staff turnover by recruiting a high-caliber sales team and more effective training● Analyzed weekly sales reports to develop a key target list and commanded sales operations● Provided optimal services and technical advice to the clients using a patient-centric and digital mindset

● Maintained excellent client retention rates by providing highly accessible service coupled with expert industry knowledge● Successfully launched Falmazine (Silver Sulfadiazine)● Kept detailed records of all contacts● Planned work schedules and weekly and monthly timetables● Presented products to healthcare staff including doctors, nurses and pharmacists