Ala Odeh Email & Phone Number

Riyadh, Sa

Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

Data Analysis: Proficient in analyzing complexdatasets using tools like Excel, SQL, Python, andbusiness intelligence software (e.g., Tableau,Power BI).-- Business Intelligence: Experience creatinginteractive dashboards and reports to monitorkey performance indicators (KPIs) and supportstrategic planning to support both IHC andthere clients-- Automation Task : Study And implementAutomation task into ERP system (InvoiceApproval Process, Client Reconciliation &ClientConsolidation) using UiPATH,AutomationAnywhere**EmailBot-Email Automation**PDFBot-PDF DataScraping**OpticalBot-Optical Character Recognition-- Design and Implement API Integration solutionsfor Key customers such as ( STC.National Gas &Industerialization Company,Aljomih & Manymore)

Riyadh, Saudi Arabia

-- Analysis Current internal System study limitationand new requirements assist and design toBuild Web ERP System based on clientrequirement to include following Modules(Accounting, HR, Policy Operation, Sales)include Client Portal and ,eService portal forpublic using below :** System Development Life Cycle (SDLC)** Full Knowledge with different software Process(Waterfall Methodology , RUP Agile scrummethodology** Documenting Business Requirements Document(BRD)** Documenting Functional RequirementsDocument (FRD)** Creating UML Diagrams through Visio** Creating Wireframes / Screen Mockups viaAxure** Using Jira Software

Riyadh, Saudi Arabia

-- Build web application (Inventory and AssetsSystem) Using OOP php,Laravel framework,Preparation and configuration for multisiteBrocade Wireless System Project Mail migrationfrom local server to hosting cloud(gmail)

Riyadh, Saudi Arabia

Responsible of: Guide team to provide bestservice for client System Administration andAsset Management for Servers & Network--Build web application (Inventory and AssetsSystem) Using OOP php,Laravel framework,Preparation and configuration for multisiteBrocade Wireless System Project Mail migrationfrom local server to hosting cloud(gmail)-- Configuration Firewall configuration such asSonicWALL ,Cisco Pix, Juniper Build inventoryweb application using PHP ,MYSQL databaseManage and operate Antivirus server such asMcAfee and Symantec server ProvideTroubleshoot Hardware and software throughteam (Laptops,-- Desktops and Printers) problems Lotus Notes 9-client configuration-- Perform Backup and Recovery solution forserver Acquire quotations and coordinate withsuppliers for jobs and deliveries

Amman, Jordan

--Assigned by JDS to handle IT Services at BritishAmerican Tobacco (BAT), working as Help Desk/ Network Administrator responsible for, Servers& Network Configuration System Administrationand Asset Management TroubleshootHardware (Laptops, Desktops and Printers)problems Troubleshoot Windows and variousBAT software Lotus Notes 6.5.3 Clientconfiguration Train multinational users how touse BAT various systems Organize and logtickets using Remedy database Deploy BATSoftware's and Updates Using Altiris System andWSUS Server-- Perform Backup and Recovery Acquirequotations and coordinate with suppliers forjobs and deliveries Communicate andcoordinate with BAT Global IT function (GSD)for higher level of support and IT Security-- Developed several Skills by working with JDSand BAT, such as: Communication withmultinational Clients and their staffCommunicate and coordinate with higherlevel team for unresolved problems-- Working within team Multitasking varioustechnical problems and follow up onprocurement and suppliers offers

Amman, Jordan

-- Responsible of Implementing and maintainingMicrosoft Windows Server infrastructure (ActiveDirectory, DNS,-- Performed Installing Oracle server clients side andtroubleshooting problem(oracle database admin)tobuild database for company software InstallExchange 2007 and troubleshooting problemInstall Company Software Give training andPresentation about company software to client-- Served as primary point of contact for supportrelating to owned solutions and products