Alaa A. Shaaban Email & Phone Number

Fort Myers, Fl, Us

Global

Recruited to develop domestic and global business strategy and drive customer service at company leveraging 4 products to migrate clients’ technology from legacy to modernized systems. Grew average project income from $500K to generating revenue of $2M–$3M through exceptional project management. Led virtual teams of 5–15 members, implementing personally developed sales strategy to ensure qualified leads and mentoring employees to increase revenue. • Collaborated with 3 partners to successfully execute challenging $1.2M project at prominent academic institution.. Oracle E-Business Suite Service / CX Service Cloud global design, implementation and depluent

Hq In San Francisco, Ca (Remote)

Led strategic direction, design, and implementation across engineered systems for 8 years before shifting focus to cloud solutions for Fortune 500 clients at world’s largest database management company. Oversaw virtual technical team designing and developing enterprise solutions for large projects generating $1M–$10M+. Conducted market research and traveled globally to meet with clients, collect feedback, and deliver insights to internal development to improve services. Established KPI's to measure outcomes and success in solving technical and business challenges, directly impacting P&L, talent retention, and resource allocation to complete deals. Drove ongoing improvements to ensure complete customer satisfaction. ● Achieved near zero downtime for manufacturing and logistics data center to ensure on-time medication delivery by implementing updated technology to mitigate intermittent, weather-related system crashes as head of large projects associated with Cardinal Health in Dublin, Ohio.● Led strategic planning and advisory to redesign technology platform for 5 global data centers at global IT rating company, traveling worldwide to manage project on site and execute under budget and under time.● Resolved multiple challenges for global telecom technology company by systematically identifying and fixing issues with core tower data transfer and reporting. ● Restored relationship with major Oracle enterprise customers with retail industry and developed complete central IT department over 5 years. Replaced Microsoft platform with Oracle platform.

Hq In San Francisco, Ca (Remote)

Created blueprints for enterprise technology system solutions, managing key partnerships, providing strategic recommendations, and delivering best-in-class services to drive presale processes enabling sales and revenue results. Guided 10–25-member teams in developing enterprise solutions and implementation plans to present to stakeholders and Chief Experience Officer (CxO) sponsors. Leveraged 6-stage sales strategy to close multimillion-dollar deals and license agreements that were then transitioned to Oracle Consulting Service for solution implementation.• Founded cross-functional, scalable business INSIGHT program aligned with corporate strategy to accelerate growth, establish standards, and implement reusable components for sustainable operations.• Collaborated with sales partners to negotiate and close contracts up to $50M in value, drive revenue, and retain customers.• Designed technology solution for global financial rating customer to enable junior associates to capture financial data and leverage senior employees to complete analysis.

New York City Metropolitan Area

Oversaw mission-critical accounts across Metro NY region, generating $25M+ in billable engagements and $40M in license revenue. Managed 70 senior technical consultants through 6 direct reports, leading complex projects for clients in multiple different industries including finance, retail, manufacturing, and pharmaceutical. Developed enterprise solutions for data conversions, migrations, and consolidations to support organizations in risk management and cost reduction while increasing revenue, service, and productivity. Served on Oracle Global Best Practices team for 10 years as integral senior leader.• Leveraged deep technical expertise to successfully execute challenging $5M project to revamp general financial ledger closing process at McKinsey & Co. and prevent 10-day system downtime across 11 subsidiaries.• Reduced average solution delivery time from 12 weeks to less than 5 days.

Emea

Repeated process from previous role to open Oracle offices in Saudi Arabia. Established 3 head offices in Jeddah, Riyadh, and Dhahran, growing team from 3 to 45 employees managing marketing and sales, education, support, and consulting. Built 8-member sales consulting team to support sales reps to achieve country license target of $30M+. Implemented Oracle Support Management System across Saudi Oracle and Gulf Region in collaboration with 20 support analysts. Negotiated and closed $5M+ deal with global media company and $2M+ project with enterprise commercial bank to design technical modernization and data migration plan to Oracle platforms.

Cairo, Egypt

Leveraged broad network of contacts across multiple verticals to establish Oracle subsidiary in Egypt offering cloud applications and platform services. Developed application for Egyptian Presidential Office and FBI that was deployed internationally. Created tracking and risk management platform service for Ministry of Defense to monitor government airport and seaport deliveries. Drove outstanding customer success by understanding business environment and customer objectives.