Alaa Abdulrahman Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Reporting to CEO• Head of Business Setup (B2B) and Translations Departments.• Forecast requirements; schedule expenditures; analyze variances; initiating corrective actions.• Establishing and enforcing standards and procedures; complying with legal regulations.• Managing excellence and Quality Assurance programs.• Develop, implement and review operational policies and procedures.• Manage sales, budget, cost control, allocate funds appropriately and… Show more Reporting to CEO• Head of Business Setup (B2B) and Translations Departments.• Forecast requirements; schedule expenditures; analyze variances; initiating corrective actions.• Establishing and enforcing standards and procedures; complying with legal regulations.• Managing excellence and Quality Assurance programs.• Develop, implement and review operational policies and procedures.• Manage sales, budget, cost control, allocate funds appropriately and forecasting.• Identify and address problems and opportunities for the company.• Setting the strategic & operational plans and yearly budget.• Maintain following the process and achieving the KPIs for the department.Achievements: • The fastest career growth in the history of OnTime.• Reducing the cost by 40% in 2018. Show less

Dubai, United Arab Emirates

Reporting to Operations Manager• Managing 6 branches including the largest and the best Tasheel center in UAE for 2016• Follow up complaints resolutions, feedback reports & suggestions.• Maintain following the process and achieving the KPIs for each branch.• Undertake excellence and Quality programs.• Adhere and comply with ISO 9001 and ISO 10002.• Manage sales, budget, cost control, allocate funds appropriately and forecasting.Achievements: • 7 Best Awards in… Show more Reporting to Operations Manager• Managing 6 branches including the largest and the best Tasheel center in UAE for 2016• Follow up complaints resolutions, feedback reports & suggestions.• Maintain following the process and achieving the KPIs for each branch.• Undertake excellence and Quality programs.• Adhere and comply with ISO 9001 and ISO 10002.• Manage sales, budget, cost control, allocate funds appropriately and forecasting.Achievements: • 7 Best Awards in UAE for TasHeel center (out of 10) including the best center in UAE in 2016.• Increased the sales approximately 200% in 2016.• Best Branch in 2016.• Best sales in a branch in 5 years in August 2016. Show less

Dubai, United Arab Emirates

Reporting to Operations Manager• Assist Managers in day-to-day coordination and management of business Prepare and review the SOPs for the Service Points.• Maintain clear and accurate operations documents/procedures for reference purposes.• Prepare the roster for the employees.• Reporting and data analysis.• Liaise between Operations Department and other departments.• Run all the employees’ requests, purchase requests.Achievements: • Establishing the policies… Show more Reporting to Operations Manager• Assist Managers in day-to-day coordination and management of business Prepare and review the SOPs for the Service Points.• Maintain clear and accurate operations documents/procedures for reference purposes.• Prepare the roster for the employees.• Reporting and data analysis.• Liaise between Operations Department and other departments.• Run all the employees’ requests, purchase requests.Achievements: • Establishing the policies, processes and procedures for Operations Department. Show less

Tartous, Syria

• Update content to reflect current SEO trends.• Build functional and user-friendly websites.• Monitor and analyze site performance.• Create and modify appearance and setting of site.• Keep files small so sites load faster.• Create website designs and images.• Create products that are user-friendly, effective and appealing.• Manage and oversee social media content.• Measure the success of every social media campaign.

United Arab Emirates

Reporting to Branch Manager• Call, follow up and meet potential clients.• Explain the features of various policies.• Analyze clients’ current insurance policies and suggest additions, changes and mutual funds.• Customize insurance programs.• Handle policies renewals and payments.• Help policyholders settle claims.Achievements: • Best Sales in Q2 2012.

Syria

Reporting to General Manager• Daily coordination and assisting managers.• Link between the company, agents, charterers, shippers, receivers and vessels.• Freight, bills of lading, demurrage, crew list and the pre-arrivals.• Maintain vessels certificates; Contact with banks for invoices, swifts and payments.Achievements:• Reducing cost by multi-tasking in Accounts, certificates department and IT.

Syria

Tartous, Syria

Master Of Business Administration (Mba), Business Administration And Management, General, Master

Bachelor Of Business Administration (B.B.A.), Investments And Securities, Good

Bachelor Of Arts (B.A.), English Language And Literature, General, Good