Alaa Adel Email & Phone Number

Erbil Governorate, Iraq

Kirkuk Governorate, Iraq

Develop business strategies to raise our customers’ pool,expand store traffic and optimize profitability• Meet sales goals by training, motivating, mentoring andproviding feedback to sales staff• Ensure high levels of customers satisfaction through excellentservice• Complete store administration and ensure compliance withpolicies and procedures• Maintain outstanding store condition and visual merchandisingstandards• Report on buying trends, customer needs, profits etc• Propose innovative ideas to increase market share• Deal with all issues that arise from staff or customers(complaints, grievances etc)• Be a shining example of well behavior and high performance

Erbil Governorate, Iraq

Achieve Supermarkets PBIT and other financial targets, team development andcustomer service goals by ensuring Retail Operations meet their required outputsthrough cross-department teamwork with Merchandising, Marketing, Supply Chain andProperty in the achievement of these objectives.• Leads the strategic plan for business implementation and execution across all stores,optimize business workflow.• Act as the overall country coordinator to mobilize the supporting functions including Store Ops,Supply Chain and Commercial to ensure the right offerings .• Looking after the budget of the marketing department and making sure the budget spend isdelivering a return on investment.• Ensure the delivery of operational excellence, high standard of performance and maximizingoperations productivity by ensuring processes and business systems give Supermarket acompetitive advantage. This will be achieved through productivity, inventory and shrinkageprograms.• Attract, engage and develop a team of leaders by promoting innovative and customer-orientedbehavior through a learning environment to meet dynamic market trends and challenges.• Develop new retail concepts, formats and systems to grow market share and to enableall stores to deliver sales and profit targets.• Ensure customer service standards are met across all operational areas and ensureinternal customers are resourced to achieve their business objective within budget.

Iraq

•Build and monitor the direct sales channel and make sure it’s effectively serving the needs of our customers•Demonstrates strategic leadership by a thorough understanding of key trends and value drivers of the business, and consistent prioritization of focus and efforts. Communicates clear, compelling stories that motivate and inspire others. Develops a clear roadmap to achieve strategic objectives and actively supports teams to ensure delivery. Enables change through personal ownership and a constant drive to improve.•Develop commissioning and co-marketing schemes, manage and handle our current distribution partners•Elaborate the products assortment structure (qualitatively and quantitatively) according to the customer needs and company commercial concept•Design and implement workflows and processes in all distribution channels and support functions to enhance productivity, operational efficiency and achievement of business plan targets.•Identify relevant potential distribution partners to ensure coverage, market depth and an efficient dealer network that would reach gross add targets

Iraq

•Reporting and monitoring periodically the sales KPIs versus plan/budget•Analyze and benchmark company performance with competitors and international market and recommend areas for improvement

Erbil, Iraq

•Do all the seasons range selection. •Implement the range layout.•Ensure the permanent range availability.•Achieves monthly sales targets and maximize the company profit.

Iraq

•Follows all steps of the sales process (prospecting, meet and agreed, consultation presentation, demonstration, negotiation, gaining commitment, closure and delivery and post-sale follow up to attract new and retain current costumer.•Ensure accurate collection and submission of costumer details.•Achieves monthly sales targets and maximize company profit.•Planning and monitoring work within the workshop, supervising the Space Instrument makers.