-I have 2 years experience in application administration, testing, logs tracking, Escalating the issues to concerned teams, SQL queries, PL-SQL, works on different Oracle products, ERP systems support and customization, SOAP UI, Postman, route balancer F5, Application Servers (IBM, WebSphere, Oracle Weblogic, Tomcat Server Apache Web Server, Microsoft IIS Web Server)-Support for system by create and debug DB/Linux script to insure system stability and to catch failures once happen. Own also of service configurationwhich build my knowledge and career experience.
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Application Support EngineerFawry Dec 2022 - PresentSmart VillageApplication administration; deploy, configure, integrate, and testimplemented solutions based on technical and business requirements.Investigate and determine the root cause of failure, impacted list and neededcorrective action over global issues.Focal point between business operations team and all technical teams(Network, DBA, Integration Middleware and Developers)Responsible for providing technical support for SuperFawry/ OPC/… Show more Application administration; deploy, configure, integrate, and testimplemented solutions based on technical and business requirements.Investigate and determine the root cause of failure, impacted list and neededcorrective action over global issues.Focal point between business operations team and all technical teams(Network, DBA, Integration Middleware and Developers)Responsible for providing technical support for SuperFawry/ OPC/ RTL/ACCEPT(POS\MRTL)/ Reconciliation/ YellowCard/ BNPL/ MMFFawry products for both staging, pilot and production environments.Support of different Fawry systems which operate on Windows/Linux OS, by troubleshooting and debug the JAVA/WAS system component codes and logs Show less
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Teaching AssistantHelwan University Cairo Sep 2022 - Jan 2023Cairo, EgyptI worked as teaching assistant at Helwan University
Alaa Adham Education Details
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Mathematics & Computer Science
Frequently Asked Questions about Alaa Adham
What company does Alaa Adham work for?
Alaa Adham works for Fawry
What is Alaa Adham's role at the current company?
Alaa Adham's current role is Application Support Engineer.
What schools did Alaa Adham attend?
Alaa Adham attended Helwan University Cairo.
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