Alaa Fathy

Alaa Fathy Email and Phone Number

Operations Customer Expert @ Teleperformance
6th of October City, Giza Governorate, EG
Alaa Fathy's Location
6th of October, Al Jizah, Egypt, Egypt
About Alaa Fathy

With over five years of work experience in sales, recruitment, and back office operations, I am a multilingual specialist who can handle diverse tasks and projects. Currently, I work as a back office employee at Teleperformance, where I manage social media accounts, create content, and monitor customer feedback. I also work as a freelance recruiter at The Hire Lab, where I communicate with clients and candidates, source and screen applicants, and negotiate offers. Previously, I was a sales specialist at Concentrix, where I improved the manufacturing process of a major client and increased sales by 15%. I have skills in social media management, manufacturing process improvement, and communication, as well as fluency in English and Spanish. I am passionate about learning new languages and cultures, and I enjoy working with teams that value diversity, innovation, and customer satisfaction.

Alaa Fathy's Current Company Details
Teleperformance

Teleperformance

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Operations Customer Expert
6th of October City, Giza Governorate, EG
Employees:
216398
Alaa Fathy Work Experience Details
  • Teleperformance
    Operations Customer Expert
    Teleperformance
    6Th Of October City, Giza Governorate, Eg
  • Easyhire Recrutiment
    Freelance Recruiter
    Easyhire Recrutiment Feb 2024 - Present
    Cairo, Egypt
  • Teleperformance
    Back Office Employee
    Teleperformance Jan 2024 - Present
    Cairo, Egypt
  • The Hiring Solutions
    Freelance Recruiter
    The Hiring Solutions May 2024 - Aug 2024
    Cairo, Egypt
  • The Hires Lab
    Freelance Recruiter
    The Hires Lab Dec 2023 - Jun 2024
    Egypt
    Recruiting candidates for international companies, validating voice notes and helping candidates in interviews.
  • Concentrix
    Sales Specialist
    Concentrix Mar 2021 - Nov 2023
    Al Jizah, Egypt
  • Concentrix
    Support Specialist
    Concentrix Mar 2023 - Aug 2023
    Al Jizah, Egypt
  • Concentrix
    Trainer And Quality Evaluator
    Concentrix Oct 2022 - Jul 2023
    Cairo
  • Vodafone
    Customer Service Representative
    Vodafone Nov 2020 - Feb 2021
    6Th Of October, Al Jizah, Egypt
  • Alef Bookstores
    Sales Executive
    Alef Bookstores May 2017 - Jul 2018
    Al Jizah, Egypt
  • Freelance, Self-Employed
    Freelance Editor
    Freelance, Self-Employed Mar 2017 - Jun 2017
    Al Jizah, Egypt
  • Villa 207 Co-Working Space
    Social Media Coordinator
    Villa 207 Co-Working Space 2016 - 2017
    Giza, Al Jizah, Egypt
  • Hope Education Center
    Teaching Assistant
    Hope Education Center Sep 2014 - Apr 2016
    Cairo, Egypt
    Supported classroom activities, including tutoring, grading homework, and reviewing exams.

Alaa Fathy Education Details

Frequently Asked Questions about Alaa Fathy

What company does Alaa Fathy work for?

Alaa Fathy works for Teleperformance

What is Alaa Fathy's role at the current company?

Alaa Fathy's current role is Operations Customer Expert.

What schools did Alaa Fathy attend?

Alaa Fathy attended Misr University For Science And Technology, Misr University For Science And Technology, The German University In Cairo.

Who are Alaa Fathy's colleagues?

Alaa Fathy's colleagues are Shamam Mansuri, Kevin Axel Daniel Galasso, Tripti Kedia, Sandhya R, Chenny Kate Bompal, Sakshi Mehra, Kieron Dalwigk.

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