Alaa Alnassar Email and Phone Number

▪ Responsible for more than 10 different locations▪ Providing catering and cleaning services to hospitals▪ Recruitment▪ Providing supplies and purchases▪ Manage and control projects ▪ Housekeeping Supervision and training▪ Cost control ▪ Money Collection▪ Food safety ▪ HACCP implementation & Monitoring▪ Client satisfaction ▪ New contracts mobilization ▪ Managing Customer Complaints▪ Assist Managers in day-to-day coordination and management of business operational activities.▪ Monitor, control and manage business operations to meet customer expectations and company goals.▪ Liaise between customer and management to ensure smooth operations delivery.▪ Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines.▪ Ensure compliance with company standards and procedures.▪ Build and maintain strong customer relationship through regular meetings and communications.▪ Evaluate current operational performance and provide strategic plan for improvements.▪ Provide direction and guidance to internal teams to achieve performance targets.▪ Identify problems in operations process and resolve them in quickly and timely manner.▪ Follow standard operating procedures for efficient business operations.▪ Maintain clear and accurate operations documents/procedures for reference purposes.

▪ Plan and direct food preparation and culinary activities▪ Modify menus or create new ones that meet quality standards▪ Estimate food requirements and food/labor costs▪ Supervise kitchen staff’s activities▪ Arrange for equipment purchases and repairs▪ Recruit, train,and manage kitchen staff▪ Rectify arising problems or complaints▪ Give prepared plates the “final touch”▪ Perform administrative duties▪ Comply with nutrition and sanitation regulations and safety standards▪ Keep time and payroll records▪ Maintain a positive and professional approach with coworkers and customers▪ Cost control

▪ Plan and direct food preparation and culinary activities▪ Modify menus or create new ones that meet quality standards▪ Estimate food requirements and food/labor costs▪ Supervise kitchen staff’s activities▪ Arrange for equipment purchases and repairs▪ Recruit, train,and manage kitchen staff▪ Rectify arising problems or complaints▪ Give prepared plates the “final touch”▪ Perform administrative duties