Alaa Ayed Email & Phone Number

Doha, Qatar

• Developed sales leads and uncovered new business opportunities through prospecting and cold calling• Helped customers in determining design and layout of sold and spec ads• Used cold calling to reach out to local business owners needing new advertising products and services• Contacted clients in person and on telephone to obtain feedback about services purchased• Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts• Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term

Gabès Governorate, Tunisia

• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals• Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches• Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person• Attracted new clientele and developed customer relationships by hosting product-focused events• Executed successful budget, talent and sales campaign development• Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities

Gabès Governorate, Tunisia

• Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations• Provided primary customer support to internal and external customers in fast-paced environment• Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service• Maintained accurate and current customer account data with manual forms processing and digital information updates• Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores• Educated customers how to use company systems, complete forms and obtain desired services

Gabès Governorate, Tunisia

• Maintained records related to sales, returns and inventory availability• Analysed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs• Applied security and loss prevention training toward recognizing risks and reducing store theft• Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral