- Preparation of the department work plans and submit them to the Director of Administration for approval .- supervision of the media 's daily .- Follow-up to the annual performance evaluation and performance records of the department staff and submitted to the Director of Administration reports .- do the planning, organizing, directing and monitoring of all services and activities carried out by the Public Relations Office , reporting to the Director of Administration .- prepare your office work procedures and updated from time to time guide .- supervision of the Director of the Department directives regarding the company's link with governmental and non- governmental organizations.- develop mechanisms that encourage communication between senior management and lower levels in the company.- supervise the implementation of the company's reception guests and visitors and to prepare the visit program .- assess the level of achievement of office workers and raise the necessary recommendations .- attend seminars and meetings for the office .- developing training and continuing education for the rehabilitation and training of staff in the office software.- The preparation of periodic reports on the activities of the office.

Channel 2 《 برنامج خط أزرق》 ¤ Preparation and formulation of the news covered by the Israeli media and newspapers throughout the week. ¤ Preparation and writing news reports.

- Responsible for our branches in Egypt by making a follow up over them- Analyse our problems and most common complaints that we receive from our employees & customers, and then put them in categories to know if we have any weak or strength points then send it in a report for our GM.

- Responsible for our branches in Egypt by making a follow up over them.- Responsible for managing a team of agents.- To ensure individual agents are performing against targets, reviewing their performance and coaching/training them to do so.

- Sale to international calls through access numbers to Arab people and foreigners in USA& Canada.- - Represent our company in a professional and courteous manner.- - Add customer information into the database and updates information on returning customers.- - Answer basic questions that customers have with regard to the company, product or service.

- Our task is handling customer’s complaints and solves it with the authorities we have Also provide our customers with our new promotions, offers & services

- Greets customers and explains the menu offerings.- Estimates waiting time, encouraging customers to wait or return as appropriate.- Accept payment, give change and provide receipts.- Making Checking in and Out.

Des 06 to May08: Hebrew Translators at Elghad Newspaper.

- Greets customers and explains the menu offerings.- Estimates waiting time, encouraging customers to wait or return as appropriate.- Accept payment, give change and provide receipts.- Making Checking in and Out.

Jan 06to Des06: Public Relation Representative at Genex Company for air condition.

May06 to Nov 06: Hebrew Translators in General Information Center.