- Handling +25 export/import shipments/month.- In charge of commercial decisions collaborated with Pricing Department to allocateservice per carrier to insure profit efficiency per destination.- Preparing financial contracts and SOPs per account.- In charge of shipments operations, coordinating with the Customer, Carrier, and Truckingand Custom Clearance Departments to ensure cargo loaded as planned, settle anychallenges occurring in booking, securing equipment, and required papers.- Maintaining customer relationship and open additional business opportunities.- Liaise with contracted carriers for smooth handing.- Preparing reports on weekly and quarterly basis to trace performance.

- Coordinated in Market Research.- Attending business exhibits, building connections, and collecting data related tolocal/international business opportunities.

- Handled (+100) export/import activities and complex customer accounts complying with the requirements and time limit.- Coordinated in expanding the company database with agents across Europe & Far East.- Assisted Customer Service in customer query requirements.- Provided training for new team members (+4 members).- Prepared shipments report weekly and compared progress on quarterly base.