- Manage, mentor, and build a high performance team of analysts that are able to gather and synthesize data quickly and accurately- Build for scale: proactively identify, codify, and implement core platform for data-driven decision-making across multiple business lines, modalities, and treatment types- Think through complex problems, determine proper analytical processes and procedures, independently derive conclusions, and present results to the organization- Measure impact of throughput through the creation of KPIs to help measure against business outcomes- Lead the team by identifying growth optimization opportunities; collaborating cross functionally to structure, measure, and execute tests; driving adoption and knowledge at all levels of the organization- Challenge status quo: initiate and debate key strategic topics and opportunities from your team’s work, and drive bold high-impact decisions- Leverage internal and external data to identify growth opportunities, providing data-driven recommendations for business expansion- Collaborate with cross-functional partners in data engineering, operations and finance to define and build data-informed business strategy and roadmaps- Deliver high quality insights & dashboards for executive level consumption

● Last Mile Egypt Project1. Made SOPs for Last Mile team2. Built a tracking tool for all shipping companies3. Built a dashboard visualization to track our numbers for helping us to improve our delivery rate & OKRs4. I a part of the team that made an uplift in the delivery rate by 12% within 3 months● Last Mile KSA Project1. Built good cooperation with fulfillment centers & shipping companies.2. Made SOPs for Last Mile team3. Built a tracking tool for all shipping companies4. I a part of the team that made an uplift in the delivery rate to 55% from 42%5. Built validation team for KSA with all processes.● Managing 3PLs account & allocation for shipping companies at Last Mile Egypt1. Built a dashboard visualization to track our numbers for helping us to improve our delivery rate & OKRs2. Made an uplift for the delivery rate from 58% to 66%3. Built automated tool for allocation to help us with how to take actions on zone based on performance

Achievements: - Decrease for Delivery Time from 350 hours to 24 hours & the same day delivery ( by executed our fleet with my team )- Improved the Delivery Rate from 15% to 45% - Decrease for Returns Rate from 18% to 5% - Decrease for Cancellation Rate from 13% to 2% - Decrease for shipping cost by 82% - Executed our fleet and delivery management system app to speed up the delivery time with my team and we hired 150 couriers ) - Executed the ticketing system and made training sessions for teams- Automate the process of the cash collection for our fleet.- Managing a project to implement the ticketing system and make all orders assign for agents automatically to measure the performance and KPIs - Managing 3PLs and made the performance report- Make utilization analysis for couriers to know how many couriers will be needed for each zone. - Drew the Geo fence on Maps for Greater Cairo- Create all processes and procedures for operations and logistics.- Improved the 3PLs from 1 shipping company to 6 shipping companies.

Achievements: - Decrease the Delivery Time from 60 minutes to 30 minutes.- Increase the Delivery Rate from 35% to 85%- Efficiency for Couriers to 88%- Managing 3 City managers- Managing up to 400 Couriers and 35 Supervisors- On-board 300 couriers as freelancers - Training Material - Create performance for each city - Set‌ ‌up‌ ‌SOPs,‌ ‌policies‌ ‌and‌ ‌tools‌ ‌for‌ ‌safety‌ ‌/‌ ‌compliance‌ ‌of‌ ‌riders‌ ‌and‌ ‌partners‌ ‌- Set departmental objectives/KPIs and review and assess ongoingperformance of direct reports- Create a process for cashflow - Set up queue system for Dispatchers- Create utilization for couriers