Alaa Matar Email & Phone Number

Jordan

Jeddah, Makkah, Saudi Arabia

Oracle NetSuite ERP Functional Consultant: * Consultation on all ERP Modules: O2C,P2P,R2R,D2B,CRM,WorkFlow,DB,WMS , DP and Integrations.* Meeting with Business Units for requirement gathering* Defining the scope of a project* Understanding the requirement of the BU and guiding them in improving existing process to upgrade to the best practices* Preparing Functional Documents, Implementation Setup, Testing, Production Support and Maintenance* Providing technical training to end-users and business owners* BRD and Design the architecture between Oracle NS and the other systems like : e-commerce platform , mobile app and data warehouse.* Deep configuration of Oracle NS to meet the BU requirements and to operate the ERP system with the maximum capabilities.* Manage the support activities with the support team.* Value addition by checking the current features and see how to improve them* Speak to the end users and find the new trends. Identify the business trends like Mobility, Social media, Cloud.* Decide on what features to be kept and what to deprecate?* Come with a good automation testing process to reduce the release cycle.* Manage to create the needed dashboards to be be helpful to the users.* Check the health status for the NS account.

Amman, Jordan

Duties:• Manage and deliver large and complex ERP & Telecom engagements to identify design, and implement creative business and technology solutions for large clients across several key industries like Telecom, Insurance, Enterprise Commercial. • Manage engagement risk, project economics, planning and budgeting and accounts receivable.• Define deliverable content and ensure buy-in of proposed solutions from top management levels for client.• Manage routine interactions with client management and sponsorship.• Develop and maintain contact with top decision makers at key clients.• Organize and lead pursuit teams, participate and lead aspects of proposal development process.• Contribute to proposals pricing strategy.• Develop ERP practice solutions and methodologies.• Perform as counselor and coach for ERP and Telecom solutions implementation.• Participate in staff recruitment and retention activities.• Update and manage ERP system to ensure it provides company with proper business solutions and accurate results.• Effective and efficient working knowledge with the risks, methods and benefits associated with model-based process and ISO 27001 international standard.• Identifying the critical to business, process and quality, correlated challenges to drive the need to plan for the process improvement inline with Capability Maturity Model Integration (CMMI) and ISO.• Trained employees on the CMMI and ISO international standard.• Periodic CMMI audit on the product life cycle.

Amman

Duties: • Established criteria for each milestone within product roadmap as means to measure developmental progress• Managed prototyping designs and coordinated mass production.• Build products and services roadmap in line with Telecom standards and the intersection between the DCRM and the ERP systems. • Reduced project downtime by inspecting products for quality and adherence to client requirements.• Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.• Coordinated design meetings and decisions across internal departments and teams• Developed product documentation to communicate and align key components of upcoming features and products to internal teams• Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements• Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches.• Prioritized roadmap in order to achieve product goals and metrics• Consulted with product development teams to enhance products based on customer interest data• Managed benchmarks, product demonstrations and testimonials for performance evaluation.• Managed over 50 customer calls/emails per day.

Amman

Duties: • Developing /Rebuilding and support ERP modules Using Oracle DB10g, DB11g, administration for the current modules. • Develop and support various modules on the ERP like financial, SCM, HRMS and Telecom systems like Billing, CRM, Interconnect, CAD.• Fixing Bugs / customer support • Create and tuning procedures / functions and packages for performance issues • data warehousing for reporting issues • Support for Oracle forms / reports 6i • Oracle Development (6i,10g) • Application Development • Program different types of app. (SCM, CRM, Fixed assets, accounting sys, HR & Payroll Sys, Finance, Billing, AR). • DBA (administration and tuning)

Jordan-Amman

Duties Software Section- Fixing Bugs- Create new modules and reports (6i,10g) for current ERP system.- Create and tune tuning procedures / functions /Triggers and packages- Program different types of app. (Gold sys, inventory sys , fixed assets sys, Accounting sys, Hr& Payroll Sys….etc ).- DBA (administration and tuning ). Hardware Section- Servers Installation and configuration- Operating System Configuration (win 2003,win 2008 server)- Domain System configuration and administration- Exchange Server 2007 and 2010 installation and configuration and administration- Citrix Servers administration- Application Server installation and configuration- Symantec Server installation and configuration and administration- Router configuration and VPN connections- Switches configuration and administration- Cyberoam Firewall Administration and configuration.- IP phone installation and configuration- CCTV and alarm Systems installation and configuration- Servers ,PC ,laptops ,printers Maintenance .- Microwave Connection Administration .

Jordan-Amman

Duties Create new modules and reports (6i,10g) Support for Oracle forms / reports 6i Program and create new modules of app. (SCM, CRM, Fixed assets, Accounting sys, HR & Payroll Sys, Finance ). Fixing Bugs / customer supportPractical Projects : Vocational Training Corporation ( HR & PAYROLL SYSTEM ) Al Tadamun Microfinance Program ( HR & PAYROLL SYSTEM ) Shawkat Al Shami Jewelry ( HR & PAYROLL SYSTEM ) . Queen Rania Center ( BENEFECIARY SYSTEM) FINCA Jordan ( HR & PAYROLL SYSTEM Omani Embassy ( Students System )