Alaa Rashed Email & Phone Number

Cairo, EG

6th Of October, Al Jizah, Egypt

Giza, Al Jizah, Egypt

• Responsible for Giza Area Operation Branches.
• (October – Dokki) Manage the launch of the new hub (Location, space, Training, and capacity).
• Manage workflow processes between operations shifts.
• Monitoring progress on specific tasks and reallocating work as appropriate.
• Evaluate the courier's performance and productivity on a daily basis.
• Ensure the operation process works smoothly and is on track according to SLA.

6th Of October, Al Jizah, Egypt

• Responsible for two shifts Morning and Night.
• Follow up with the dispatcher’s team to check all the orders OFD.
• Checking if all pickups have been done from all merchants.
• Follow up with the team to solve problems on the spot and communicate with AM and CS.
• Make sure all the orders are sorted right according to zones to avoid miss sorting.
• Handling the courier's areas and zones, and responsible for the courier training.

Dubai, United Arab Emirates

• Sorting and scanning Orders that arrive from the main hub.
• Sort orders by area.
• Dispatch orders and prepare Run sheet.
• Receive New pick up from the merchant.
• Follow up with Courier and solve the immediate issue.
• Follow up on return orders.

Giza, Al Jizah, Egypt

Giza, Al Jizah, Egypt