Alaa S. Email & Phone Number

København, Region Hovedstaden, Danmark

Manages a portfolio of financial and investment systems and projects, encompassing Portman, Business Central, and a wide range of initiatives.Project Management, Release Management, Incident, Change, and Case Management, Cross-Functional Coordination, Process Flow Management, Communication and Oversight.

I am actively involved in the digitalization of the Municipality of Copenhagen, working towards solutions that are user-friendly for citizens. Our projects focus on various essential services, including health insurance registration, relocation services, and many other exciting initiatives.Our mission is to modernize and streamline the way citizens interact with local government. With our health insurance registration system, for example, we're simplifying processes and making it easier for citizens to register, update, and manage their coverage online. This kind of digital solution not only saves time for our citizens but also makes our operations more efficient.Our relocation service is another example of how we're making life easier for the people of Copenhagen. We've developed an online platform where residents can seamlessly register their move. This service is designed to be simple, intuitive, and accessible to all residents, regardless of their digital proficiency.Beyond these projects, we are constantly innovating and exploring new ways to enhance the interaction between the municipality and its citizens. We're excited about the possibilities this digital transformation offers, as we continue to strive towards creating an efficient, responsive, and citizen-centric local government in Copenhagen.

København, Hovedstaden, Danmark

I have been part of a journey to develop and modernize old solutions within the Danish Tax Authority (SKAT), with the aim of making them more user-friendly for business professionals. Furthermore, I've been responsible for maintaining four EU solutions, which also adhere to the European Parliament's legal laws. This responsibility allows me to engage with legislative compliance on a multinational scale, ensuring our digital services are not only efficient and user-friendly, but also aligned with legal standards.- Supply chain management - Implementing control systems- Supplier management- Budget management- Incident management- Test management

Københavns Kommune

- Implementing CSC system- Configuration management- System development- Operation management- Test management

- Meeting with clients to determine requirements.- Working with clients to define the scope of a project.- Planning timescales and the resources needed.- Clarifying a client's system specifications, understanding their work practices and the nature of their business.- Defining software, hardware and network requirements.- Analysing IT requirements within companies and giving independent and objective advice on the use of IT.- Developing agreed solutions and implementing new systems.

- Analysing user requirements.- Developing existing programs by analysing and identifying areas for modification.- Writing and testing code and then refining and rewriting as necessary.- Conduct penetration testing and internal vulnerability scannings.

- Making sure there is a smooth change over from the old system to the new one.- Evaluation of each project stage and once completed.- Installing and configuring computer hardware operating systems and applications.- Monitoring and maintaining computer systems and networks.- Troubleshooting system and network problems and diagnosing and solving hardware/software faults.- Testing and evaluating new technology.

Fredriksberg

Translation from Danish to Arabic and reverse.