- Write user-friendly content that meets the needs of the target audience.- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.- Write clear, concise installation instructions and product specifications for audiences of several skill levels.- Work with support teams to write clear and precise technical requirements and specifications for internal and external projects.

- Creating and maintaining all the relevant technical documents in Arabic or English (products data sheets, catalogs, marketing brochures, flyers, user manuals, installation manuals).- Creating the curriculum manuals for all the company products.- Working with the R&D department engineers to obtain all the required data to create the product’s user manual, including the main theory of operation, trainer technical specifications, trainer components, trainer operation steps, and trainer’s various experiments.- Documenting the product’s safe practices, set-up and start-up.- Performing Data search to create the theoretical data related to the product theory of operation or related field.- Creating all the required illustrations, and wiring diagrams to make sure that the product components and parts and the product different experiments and connections are explained clearly.- Following- up with the graphics department and making the required edits to ensure that the final document is compliant with the standards and quality measures.

I worked as both Technical Office Engineer and a lab executivemy duties in the lab included:- Study the environmental conditions surrounding the devices and record the temperature and humidity in the inventory of environmental conditions- Check the status of the corporate facilities on a weekly basis and register them in the laboratory facilities verification register- Make a maintenance request in case of any malfunctions related to the laboratory equipment- Preparation and updating of the sample list of measuring instruments in the laboratory and approved by the technical director- Follow-up the calibration plan of the laboratory equipment and ensure its application- Follow up the periodical maintenance plan for the laboratory equipment and ensure its implementation- Control the process of using devices outside the laboratory and documenting the exit and entry in accordance with the procedures- Applying the process of calibrating the clients' devices inside Company according to procedures.My Technical Office duties included:- Preparing schedules and work site visits plans.- Allocating the resources needed for worksites (Equipment, engineers, Technicians)- Issuing calibration certificates and reports.- Issuing thermal mapping validation reports.- Issuing SOP (standard operating procedure) reports.- Issuing invoices and POs for clients and following up the payment plans.- Arranging the deliveries of client's calibrated devices and documents.

- Determine production requirements based on plant capacity and production specifications. - Responsible for the production plan for multiple products in order to produce the customer's orders on time.- Plan workflow and schedules for production departments.- Calculating the quantity of the semi-finished of each item & provide the concerned departments with priorities and quantity to start the weekly manufacturing plan.- Ensuring that all packaging materials are ready & on site before the production.- Follow up the production to ensure that the needed quantities have been produced.- Coordination between Production & Warehouse departments.- Publishing 4 weeks production plan weekly; considering machines capacities & inventory levels (through Identifying delays and accordingly adjust schedules to meet deadlines)- Maintaining inventories of materials and supplies necessary to meet production demands.- Following-up on the warehouses inventory levels and monitor all raw and packing - Measuring Monthly stock level for raw & packing materials.- Conducting weekly meetings to keep track of production schedules.

- Handling all aspects of projects, support ensuring resources, processes, expectations, and quality are proactively managed throughout, from the beginning of the project up till delivery.- Monitoring and improving the quality of work produced by localization teams, performing detailed checks on files.- Keep project schedules on track and ensure on-time delivery.- Ensuring projects are completed within budget.- Verify that all source files and material to be processed are included in the initial requests to ensure material assigned to vendors are complete and contain no issues.- Perform administrative duties which include project closures, and folder structure maintenance.- Ensure project resources have the necessary tools and information to accomplish tasks- Alerting stakeholders of schedule or scope changes.- Providing feedback to Vendor Management on external resource performance- Making recommendations for process improvements to have a positive impact on profitability and/or quality.- Create and send POs to external resources.- Provide the client with the quotation and detailed plan regarding the delivery time, and deliverable format.- Following- up with clients and making sure that we are meeting his demands and expectations.- Attending annual and semi-annual meetings with clients (remotely) to keep an eye on the client's developing plans.