Managing team of software and data engineers, product road-map, solution design and specifications, projects setup and high level support

- Market research & innovation- Business modelling- Product design- Strategic marketing- Advertising- Pre-sales & sales- Copywriting- Partnership management

Account Manager handling a portfolio of 35 clients in 15 countries in Africa and the Middle East:• Solutions & Services: Enterprise-wide reconciliation, B2B integration and STP, compliance, security, reporting, system high-availability, SWIFT connectivity & support, training• Sales: prospection, new markets, PR, meetings, presentations, business assessment, quotation, pricing, negotiation, closing deals, contracts, follow-up and after sale• Pre-sales: documentation, RFPs… Show more Account Manager handling a portfolio of 35 clients in 15 countries in Africa and the Middle East:• Solutions & Services: Enterprise-wide reconciliation, B2B integration and STP, compliance, security, reporting, system high-availability, SWIFT connectivity & support, training• Sales: prospection, new markets, PR, meetings, presentations, business assessment, quotation, pricing, negotiation, closing deals, contracts, follow-up and after sale• Pre-sales: documentation, RFPs, presentation, technical offer preparation, pre-sales support, coordination with technical team• Consulting: assessing business needs, identifying axes of improvements, recommendations, advising on the optimal solution• Managing contracts according to the evolution of the business relationship with the client• Managing relationships with key business partners (training, sales, promotions, etc.)• Contribution in Marketing: business brochures, sales documents/presentations, exhibiting in regional and international conferences and events, web-site improvement Show less

Performed technical validation of telecom orders (internet and network broadband access for enterprises), handled tail order requests to local operators, coordinated the installation with project managers in France and abroad, contributed to tracking on-site deployment, participated in written reports and problems escalation

Multi-site IT network migration: audited the existing infrastructure, participated in TCP/IP network design (LAN, WAN), contributed to technical analysis of operators and providers RFPs, participated in physical infrastructure design (server room, cabling, switching) and ToIP implementation, assisted the project manager in scheduling and tracking the execution phase (installation, configuration & test), contributed to written reports and documentation (network diagrams, configurations… Show more Multi-site IT network migration: audited the existing infrastructure, participated in TCP/IP network design (LAN, WAN), contributed to technical analysis of operators and providers RFPs, participated in physical infrastructure design (server room, cabling, switching) and ToIP implementation, assisted the project manager in scheduling and tracking the execution phase (installation, configuration & test), contributed to written reports and documentation (network diagrams, configurations, procedures) Show less

Design and implementation of a database solution for resources management and project tracking for the installation department: portfolio management, stock management, projet tracking & invoice makingAudit of the existing software environment, survey among users and administrators and business needs draw-up, functional specification shee, design of the database and the graphical user interfaces, solution implementation and deployment, Training for users and administrators

Implemented a tool for dimensioning WiMAX Networks (binomial work): Dimensioned the cellular network based on non-line-of-sight WiMAX technology, identified and studied the parameters of the physical medium, performed QoS and bandwidth calculation with respect to different parameters values, developed application code and GUI on C#

Participated in PSTN network design: performed the calculation of network incoming and outgoing traffic, worked on links dimensioning, participated in network design (local loop, transmission, core network), studied technical and financial aspects of Intelligent Network and Next-Generation Network migration

Implementation of WAN microwave links and configuration of LAN network equipmentOn-site surveys, Feasibility study of radio links and QoS, Antenna implementation (point-to-point and point-to-multipoint), hardware installation and network configuration, test and support