-Successfully implement and achieve ISO-27001 and passed the internal and external information security management audit-Meeting with key stakeholders gathering their ICT and information security requirements-Plan, prepare and executing major ICT activities (Office 365 global administration, manage VMs server, local & cloud active directory, disaster recovery, and failover process)-Coordinate with local & third parties, vendors and suppliers, for preparing RFP and POs-Plan for… Show more -Successfully implement and achieve ISO-27001 and passed the internal and external information security management audit-Meeting with key stakeholders gathering their ICT and information security requirements-Plan, prepare and executing major ICT activities (Office 365 global administration, manage VMs server, local & cloud active directory, disaster recovery, and failover process)-Coordinate with local & third parties, vendors and suppliers, for preparing RFP and POs-Plan for ICT controls, standards, procedures, and policies -Implement and monitor network infrastructure, security controls, and IT best practices -Define, document, and publish all information security policies, procedures, and standards Show less

-Meeting with clients to gathering their ICT requirements.-Analyzing ICT requirements within companies and giving independent and objective advice on the use of ICT.-Clarifying a client's system specifications, understanding their work practices and their business logic.-Defining software, hardware and network requirements.-Designing, planning and implementing network infrastructure including but not limit to (Network Zones - Routing issues – High availability - Clustering - OS… Show more -Meeting with clients to gathering their ICT requirements.-Analyzing ICT requirements within companies and giving independent and objective advice on the use of ICT.-Clarifying a client's system specifications, understanding their work practices and their business logic.-Defining software, hardware and network requirements.-Designing, planning and implementing network infrastructure including but not limit to (Network Zones - Routing issues – High availability - Clustering - OS services and configuration – Virtual servers – Security issues). Show less

-Responsible for recruiting and hiring IT staff.-Planning, preparing and executing IT activities.-Provides appropriate specifications of servers to run the company’s and its associates E-payment system.-Coordinating with vendors, suppliers, for preparing RFP and POs.-Planning and implementing IT infrastructure and E-payment system.-Responsible for data center plans and installation.

-Managing a team of over 18 employees, customer care and technical staff.-Upgrading IVR service to covers all Syria PSTNs, coordinating, planning and implementing E1 links to support up to 360 channels/customers.-Maintaining, administering and supporting MS-SQL server to ensure that databases operate reliably.-Leading and launching integration process with mobile service provider .-Provide line 3 support and coordinating with line 4 in HQ-Dubai when needed.-Perform day to… Show more -Managing a team of over 18 employees, customer care and technical staff.-Upgrading IVR service to covers all Syria PSTNs, coordinating, planning and implementing E1 links to support up to 360 channels/customers.-Maintaining, administering and supporting MS-SQL server to ensure that databases operate reliably.-Leading and launching integration process with mobile service provider .-Provide line 3 support and coordinating with line 4 in HQ-Dubai when needed.-Perform day to day routine network and system monitoring, management, and troubleshooting.-Configuring, troubleshooting and monitoring SAN storage and clustered servers.-Managing network infrastructure including Cisco PIX, ISA server firewalls, L2-L3 Cisco switches-routers and x-DSL connections. -Responsible for plan, prepare, coordinating and budgeting for new integration.-Responsible for network hardware and software upgrading plans and installation. -Meeting with external suppliers of IT services and integration partnerships. -Approve and monitor IT budgets, priorities, standards, and overall IT performance.-Documentation of changes regarding users, functions, services, system and reporting to the general manager. Show less

-Manage local area network and server issues and assist to identify all issues in operational processes, recommend strategies for improvements, maintain computers hardware, software and ensure compliance to requirements.-Perform troubleshoot on PC systems and perform required maintenance on computer hardware and software, prepare all software packages for operating systems and evaluate all operations and recommend improvements as per requirement.