• Develop and implement a comprehensive sales and marketing plan for the hotel.• Establish and maintain relationships with key customers, industry influencers, and strategic partners.• Analyze market trends and competitor activity to identify new business opportunities.• Manage the sales and marketing team and provide training and guidance to achieve sales goals.• Develop and manage the sales and marketing budget to achieve maximum ROI.• Develop and execute digital marketing campaigns, including email, social media, and website content.• Represent the hotel at trade shows, industry events, and other networking opportunities.• Collaborate with other hotel departments to ensure consistent branding and messaging.• Monitor and analyze sales and marketing metrics to track performance and identify areas for improvement.

Briefed Job Description:Plan and coordinate the implementation of business plans and the penetration of new markets.Take ownership of the management of the sales and marketing functions of the business.Drive revenue and profit increase to achieve the company`s ambitious growth.Provide market feedback to the leadership team regarding competitive offerings, prospect needs and generate product development ideas.

Job Description:Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, sales and marketing budgets, forecasts and other reports as directed/requiredDevelop and conduct persuasive verbal sales presentations to prospective clientsInitiate preparation of computerised annual business plans and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditionsOrganise and attend scheduled sales department, executive committee, and other meetings with stakeholders

Job Description:Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to, the annual and monthly forecast, marketing budget, lead management system, and sales meeting minutesRecruit, interview, hire, train, conduct performance evaluations, resolve conflicts, provide open communication and recommend discipline and/or termination when appropriateEnsure training programs are conducted regularly and company standards of performance are met. Give guidance and counsel staff toward improvement.Coordinate ongoing research of the travel industry to detect market trends and related information for the development of new marketing strategies. Make reasonable recommendations to improve drive potential from various markets.Develop rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management

Responsibilities: Direct and manage all group sales activities to maximise revenue potential Participate in daily RevMax meetings, sales strategy meetings, pre-convention meetings, training and other sales related meetings as required by the Director of Sales & MarketingAssist with recruiting, directing, managing, training and counseling sales staffAttend trade shows, community events and industry meetingsDevelop goals, objectives, projects and priorities and assign them to Sales Managers

Establish the hotel’s marketing plan and sales budgetDevelop and maintain local and international accounts for the hotel Development and utilisation of a yield management program in close cooperation with the Front Office/Reservation Manager Compilation of and adherence to the marketing and business plan, with financial goals such as average room rates, occupancy, marketing and sales expenses; but also market mix, utilisation factor of conference and multipurpose function rooms.

Responsibilities:Maintain and develop high profile with the local and international marketsObtain new accounts while maintaining established accountsEnsure the necessary reports are produced on a weekly and monthly basis, supporting the production of the monthly sales reportConduct site inspection and presentations.Achieve monthly sales objectives and product related targets

Responsibilities: For Corporate/ Leisure/ Incentive GroupsEscort individuals or groups (40 people) on cruises, sightseeing tours and exhibitionsDescribe tour points of interest to the groups and respond to questionsResearch environmental conditions, client skills and ability levels in order to plan expeditionsHandle and sell tours and safaris for inbound tourists

Processing all types of visas for the Hotel Guests.Dealing with the immigration of Dubai.Handling all the complaint related to entry visas.Handling the airport, from entry visas.Handling Groups.Dealing with International companies on line for arranging Visas.Follow up payment for the Visas.

Responsible to ensure smooth and efficient running of the front office desk operation, ensuring maximum guest satisfaction.Review reservations and ensure proper handling and pre-blocking of rooms for expected groups and VIPs complying with special requests.Assign and instruct Guests Service Agents, Operators and Bell attendants in detail of work. Observe performance and encourage improvement. Monitor lobby traffic to make staffing adjustments accordingly.Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel. Assist Guests Service Agents, Operators, Reservation Agents, Bell Attendants and other departments with any inquiries or requests.Resolve customer complaints by conducting thorough research of the situation and the most effective way resolution.Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance to Conrad Brand Standards.Check discrepancy report and oversees rate changes of in-house guests.

Responsible to ensure smooth and efficient running of the front office desk operation.Assign and instruct Guests Service Agents, Operators and Bell attendants in detail of work. Observe performance and encourage improvement. Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel. Assist Guests Service Agents, Operators, Reservation Agents, Bell Attendants and other departments with any inquiries or requests.Resolve customer complaints by conducting thorough research of the situation and the most effective way resolution.Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance to Conrad Brand Standards.