Alaa Esam work email
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Alaa Esam personal email
Also known as Springo.I am a versatile and passionate project manager who specializes in gaming and esports. I have been leading the player experience and league operations at Swarmio, a gaming solutions provider for telcos, since 2022.In this role, I manage a multinational team of tournament admins across the globe, organize and execute community and esports events, and monitor the daily operations and quality of the platform. I have successfully run events and activations simultaneously across different regions and time zones, creating engaging and satisfying experiences for players of all skill levels. I have also leveraged my skills in project management, logistics, budgeting, communication, and leadership to ensure the smooth and efficient delivery of the events and services.Previously, I worked as an Esports Operations Coordinator at Gamers Lounge, one of the leading esports organizations in the MENA region, where I provided proposals, reports, outlines, and marketing campaigns for various tournaments. I also communicated with multiple talents, such as hosts, casters, analysts, influencers, and professional players, to offer them the best possible opportunities and exposure.I thrive on solving complex problems, ensuring quality deliverables, and driving continuous improvement in project processes. I also challenge myself to excel in everything I do because after all, what's life without challenges? I am always eager to learn new skills and explore new opportunities in the gaming and esports industry.
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Head Of Player Experience, League OpsSwarmio Jan 2022 - Oct 2024RemoteSwarmio provides end-to-end gaming solutions for telcos to monetize gamer audiences. Our platform brings players of all skill levels together with managed Discord, servers, events, streams, tournaments, challenges, store, rewards and more.• Managing a multinational team of tournament admins across the globe to run esports events and activations simultaneously across different regions and time zones.• Organizing, creating, ideating and executing community events, tournaments and esports events from start to finish.• Monitoring daily community events and tournaments across different implementations, platforms and time zones.• Creating thorough Rule Books & Join Instructions across multiple esports games and titles.• Handling player's disputes during events and tournaments.• Developing, engaging and supporting different gaming communities.• Developing feedback processes to ensure the best player experience possible.• Reaching out to community leaders for collab events to further support theri community.• Handling support tickets and accommodating user's issues and inquiries.• Providing product improvement suggestions for better overall gaming and player experience in our implementations and gaming platforms.• Responsible for being the company's SPOC for global gaming/esports news.• Assisting in creating a strategical, tactical and operational plan to approach and penetrate new countries and regions.• Responsible for onboarding and communicating with external international esports agencies and enforcing their workflow.• Managing multiple Discord servers and channels and ensuring smooth and engaging player experience.• Hiring and onboarding new gaming and esports calibers for new implementations/products.• Managing all tournaments and events on:- https://ooredoo.emberhub.gg -
Esports Operations CoordinatorGamers Lounge Mar 2021 - Oct 2021Egypt, RemoteGamers Lounge is one of the leading esports organizations that operates in the MENA region that provides a variety of services in the gaming & esports industry. Services include tournament management, event organizing, live stream & broadcast.• Provide proposals and suggestions for future tournaments.• Create statistical and comprehensive final reports for the concluded tournaments to meet the preset KPI's for every event.• Finalize the tournament outlines and make sure the schedule and rules are set properly.• Build the social media marketing campaign structure for the tournament.• Communicate with multiple talents: hosts, casters, analysts, influencers and professional players in the region to offer and close deals with them• Communicate with multiple media partners and pages to offer and close deals with them.• Manage and assign admins to their respective roles and duties within a given tournament.• Coordinate between multiple departments in the organization to make sure the tournaments are proceeding smoothly.• Quality Control over Creative Content team briefs to make sure the results are as relevant as possible to the gamers and esports viewers. -
Clinical PharmacistNco Military Institute Mar 2020 - Mar 2021Egypt, ResidencyBasically, the first line of defense against corona virus in the first and second phases and many other contagious diseases and illnesses, working around the clock for an entire year, 20 hours a day at the very least.• Taking swabs for more than 20,000 patients.• Organizing the facilities' pharmacy.• Assisting surgeons in their operations.• Assisting GP doctors in assigning the medical problems which patients suffer from.• Finalizing all the regulations and paper work for the hospital.• Taking care of multiple quarantined positive corona and suspected patients and making sure to follow the medical and pharmaceutical guidelines as a clinical pharmacist.
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Events & Tournaments AdminGamers Lounge Jan 2017 - Nov 2019Egypt
Alaa Esam Skills
Alaa Esam Education Details
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Pharmacy
Frequently Asked Questions about Alaa Esam
What is Alaa Esam's role at the current company?
Alaa Esam's current role is Esports Events & Project Manager | MENA Esports Consultant | Project Management | Community Management | Influencers Management | Talent Management.
What is Alaa Esam's email address?
Alaa Esam's email address is al****@****net.com
What schools did Alaa Esam attend?
Alaa Esam attended The British University In Egypt.
What skills is Alaa Esam known for?
Alaa Esam has skills like Administrative Assistance, Microsoft Office, Management, Microsoft Word, Microsoft Powerpoint, Public Speaking, Research, Chart Analysis, Computer Hardware, Health Media, Pharmaceutical Marketing Research, Presentation Skills.
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