As a customer support at JABGroups, I apply my technical skills and knowledge to provide optimal solutions for clients' hardware and software needs. I am proficient in PCSoft applications, such as Windev, WindevMobile, and Webdev, and I ensure seamless operations for system performance and functionality.I also equip clients with comprehensive training on ERP, Inventory, and Accounting systems, enhancing their proficiency and productivity. Additionally, I leverage my experience as a former stock controller and data infrastructure manager at MS Petroleum to analyze and translate daily transaction data into actionable insights for informed decision-making. My education background in Technical Studies, with a focus on Airframe Mechanics and Aircraft Maintenance Technology, has equipped me with valuable skills and certifications in maintenance and repair, operations management, and computer literacy. I have completed multiple courses and trainings in Fuel Tank Safety, Airport Security, Human Factors, and Safety Management System, issued by reputable organizations such as MEA and CERSA. I am passionate about learning new technologies and applying them to improve clients' operational success and satisfaction. I am also motivated by the opportunity to work with diverse and dynamic teams, collaborating and contributing to the organizational goals and vision.