With a BSc in Computer Science and certifications in CompTIA A+ and Cisco CCNA, I am a proficient and reliable IT support technician with a passion for technology. I have been working at Woobs, a leading software development company, for over two years, providing expert technical and installation support to clients and ensuring their satisfaction.In my role at Woobs, I have liaised with clients to customize their software packages, handled issues that needed to be resolved, and upgraded to new industry practices that increase efficiency. I have also contributed to troubleshooting internet connection issues, network administration, and access control technology. I am always eager to learn new skills and stay updated on the latest trends and best practices in IT infrastructure.My next goal is to achieve Security+, as I believe continuous learning is paramount in the ever-evolving landscape of technology. I thrive on challenges and seek opportunities to enhance my knowledge and skill set, whether it's through self-study, online courses, or hands-on projects. I am enthusiastic about joining a dynamic team where I can apply my expertise to provide technical support and safeguard digital assets.