Alaina Arnold Email & Phone Number

Tysons Corner, Va, Us

I maintained a balanced focus on business objectives by directly overseeing a $6M client portfolio and collaborating seamlessly with multiple departments. I thoroughly evaluated technology solutions and proactively informed stakeholders of industry best practices. I successfully upsold products toconsistently support and retain clients, generating yearly success exceeding $200k. This success was achievable by delivering comprehensive account-wide training sessions and swiftly resolvingimmediate concerns from stakeholders and vendors.

Tysons Corner, Va, Us

I was the Global Operations Manager for a top-ten pharmaceutical company focused on creating aCenter of Excellence division. I ensured global consistency and data compliance and reduced meeting and event spending globally. As a liaison between clients and vendors, I drove standardization across platforms and ensured GDPR compliance. I coordinated cross-training for users and vendors, achieving a 90% success rate. Weekly strategy calls with stakeholders tracked progress and led to 3.5 million dollars in savings within the first year of launching the program.

Philadelphia, Pa, Us

As the first dedicated technology website designer for Apple Meetings and Events, I led a global team in standardizing internal processes to support the client experience. I built and maintained over 150 registration websites annually in North America and collaborated with event and travel management systems to streamline the conference experience. I also established SLAs to ensure efficient turnaround, achieving a 92% accuracy rate.

Philadelphia, Pa, Us

Cupertino, California, Us

I was accountable for orchestrating Education and Enterprise sales conferences with a range of 20—1000 attendees, emphasizing ancillary, executive board meetings, conferences, incentives, and product launches. I successfully managed the event process, securing 5-15% savings per event andoverseeing a comprehensive industry contact database for the Global Meeting and Events program.

Coppell, Texas, Us