Cares for and styles the hair of the acting professionals. Collaborate with other departments to create cohesive character ensembles. Create customized hair and makeup looks to help bring the characters to life, visually. Develop lookbooks, mood boards, and mock ups based on the directors, producers, and writers vision for the project.

Verify identification and age requirements of customers. Mix traditional and creative cocktails. Process payment from customers. Clean glasses and bar utensils. Make suggestions based on customer tastes and preferences. Record and balance cash receipts and prepare cash deposits. Open and maintain tabs throughout their shift. Build a rapport with regular customers to create a positive atmosphere. Recruit and train new staff on the policies, procedures, recipes, etc of the company. Assist General Manager with daily duties, including but not limited to inventory, payroll, management, event planning, and guet services.

Mastered the art of care for and styling natural hair of all stages. Utilized custom products to create, enhance, and maintain a healthy scalp and head of hair. Trained new stylist on the policies, procedures, and techniques of the Synergi system. Built everlasting relationships with clients, coworkers, vendors, and other guests.

Documents customer files. Utilizes effective verbal communication and problem-solving skills to handle customer service inquiries. Multi-tasking may be required based on function type. Navigates a computerized system for responding to and/or troubleshooting customer questions, which includes using standard screens, scripts, and procedures. Uses discretionary authority to satisfy the customer within reasonable limits including, but not limited to, adjustments or credit limit increases. Handles routine customer service inquiries and problems for one to three call-type functions via telephone, digital, or chat channels. These routine customer service inquiries require the use of standard screens, scripts, and procedures.

Provide administrative support to one or more Partners to include effective calendar management. Answer/transfer phone calls and retrieve voicemail/email. Compose and type routine correspondence. Set up and maintains client files and other records. Orders and maintains office supplies. Assist Partner(s) with billing, WIP, and collections as requested. Assist with client tax return processing. Perform other administrative duties depending on office needs as defined by the Partners and/or Office Manager. Maintain professional appearance and demeanor, reflective of the company, at all times. Post and maintain ACH Payments & Wires. Handling & maintenance strictly confidential files and records.

Provide accurate, friendly, and professional service to customers through their daily transactions of business such as handling deposits, check cashing, issuing money orders, official checks and traveler’s checks etc. Recognize and interpret customer needs and suggests appropriate bank services to assist in meeting its sales goals; actively participate in the branch sales program and goal achievement. Demonstrate quality customer service by incorporating Legendary Service Standards. Balance daily work and research differences where applicable. Perform teller functions in accordance with established bank policies, procedures and regulations. Assist with the daily operations of the Teller/ATM areas. Assist all facilities and/or retail as needed by management.

Offering current, flexible, and stylish fashion ideas to customers. Ensuring merchandise is visible and available for easy shopping. Helping to complete customer transactions with EASE (Efficient, Accountable, Simple, Energetic. Replaced, folded, and maintained inventory on the sales. Greeted and assisted customers with clothing/shoe choices. Dressed mannequins and displays with updated outfit looks and store aesthetics. Completed customer transactions at register. Cash management with register till. Unpackaged and sorted items. Restocked shelves and racks with new merchandise.

Assist in college counseling program designed to encourage & provide urban youth with options and opportunities to engagement in higher education. Motivate & present college entry processes and facilitate campus life discussions

Restructuring, developing, & enhancing Reading Buddies Tutoring Program at the St. Malachi Center. Researching tutoring tools, activities, and various events to encourage literacy to students K-7. Organize and conduct the recruiting, screening, interviewing and training of new volunteers. Review new cases and assign appropriate volunteers, in consultation with the executive director. Prepare and distribute assignment documentation. Help develop initial case plans and ongoing strategies for advocacy. Review and distribute confidential information to volunteer. Maintain files in office. Provide assistance and consultation for volunteers as needed and when requested. Assist volunteers and office in completion of volunteer sheets. Conduct and participate in volunteer evaluations as assigned by the program director. Oversee assigned mentors and assist with identified needs. Attend staff meetings and assist in the evaluation of the program. Attend in-service trainings and assist with coordination if requested. Coordinate and execute volunteer appreciation events. Provide office coverage as assigned by the program director. Complete work time sheets weekly. Attend conferences/seminars/meetings as requested by the program director. Participate in performance evaluations of this position as directed by the program director.

Assisted Program Director with multicultural/diverse recruitment, retention, and event initiatives. Encouraged & promoted engagement of higher education to High School and current college students. Designed & coordinated on- campus visitors programs, create program materials specific to grade level & application status, recruit / train student volunteers, create program evaluation process. Coordinate, scheduled & managed campus communication flow between Admission, Financial Aid, and Multicultural Office, help align presentations with panel discussions.

Assisted secretarial staff, financial-aid counselors, and Bursar. Provided general office support including in-person financial-aid assistance, data entry, filing, answering phone and copying information

Assisted secretarial staff and admissions counselors, data entry, phone calls and guest assistance, copying information. Cheerfully greeted and conversed with potential students/guests, provide guided-tours of the Baldwin-Wallace College campus and the surrounding City of Berea.

Learned core HR competencies; Independently & collectively worked on projects applying Human Resources processes