Alaina Clark Email & Phone Number

Kansas City, Ks, Us

Overland Park, Kansas, United States

• Supports Yellow Sales teams on truckload initiatives, critical directives, and shipment building and planning with key client relationships• Analyze and identify areas of supply chain operations to improve efficiency• Develop and execute projects to enhance supply chain operations. • Selected ahead of peers for promotion to Business Development Rep (BDR)• Understands contract negotiation, pricing programs, and RFPs with new and existing truckload accounts to maximize margin and revenue levels• Utilize experience, knowledge, and available resources to orchestrate solutions that increase truckload market share and profitability• Adaptability in maintaining effectiveness when experiencing major changes in work scope or environment• Builds trusting relationships – using appropriate interpersonal skills to establish effective relationships with customers and internal partners; promoting openness and trust to provide confidence in one’s intentions• Consistently works cooperatively with others to help the team or workgroup achieve their goals

Overland Park, Kansas, United States

• Contact shippers and consignees to establish correct opening and closing times or book appointments• Maintains and performs data input to ensure shipping loads are built correctly • Managing & prioritizing a high volume of work in fast-paced environment• Customer service mindset with the ability to recognize and drive continuous improvement opportunities• Fills in as Business Development Representative and provides customers with answers to issues, quotes, shipment ETA’s, and any other issues that may arise• Highest ranking Logistics Solutions Rep on the team due to excellent attention to detail and work is mistake-free when sending data to BDR and customers• Consistently performs above expectations and always achieves business goals and metrics

Manhattan, Kansas

• Evaluate customers’ needs and provide service options to meet their requirements• Greet customers and offer them assistance where possible• Inform customers about current promotions and sales, encouraging them to take advantage• Follow up with customers ensuring their satisfaction with purchases were met• Hold team members accountable, ensuring superior customer service is delivered• Supervise, train, and develop three subordinate team members• Set goals for team members, conduct coaching conversations, and provide developmental feedback

Manhattan, Kansas

Topeka, Kansas

• Communicated with four employees and upper management to ensure complete care of customers• Greeted customers and offered assistance where possible; always displayed a welcoming and professional presence• Informed customers about current promotions and sales, encouraging them to take advantage of offers• Served as a key holder responsible for opening and closing store; made deposits and bank runs• Ensured customers always had a friendly and welcoming environment when shopping at store

Bachelor Of Science - Bs, Business Administration And Management, General

Associate Of Arts - Aa

Activities and Societies: Alumnae of the Alpha Kappa Chapter Delta GammaVolunteered and helped with fund raising initiatives for our three.