Alaina Gallagher Email & Phone Number

San Clemente, CA, US

Operational Services IT Services, Systems Integrations. Brands: Lucky Apparel, Reyn and Spooner

Training companies on ERP Systems, working on Sales and Operations as well as handling back end operational functions for companies.

Long Beach, CA, US

Operations Project Lead for B2B Platform and on boarding (NuORDER). Fulfilment reporting for Leadership and Executive Teams. Assist with Amazon Operational Processes with 3PL. Assist with systems integrations for 3PL. Manage Inventory and oversold units in ERP system. Review and approve all 3PL invoices. Use 3PL WMS (Veracore) to cross validate information.

Long Beach, CA, US

Over see 3PL day to day operations. Communicate all VAS and Compliance requirements to 3PL to make sure orders are processed correctly to ensure no charge backs are incurred. Manage Customer Service and Sales Operations Team. Ensure monthly, quarterly and yearly goals are met by making sure orders get out by cancel dates. Work with Accounting Department to.

Costa Mesa, CA, US

Project lead for ERP system (Full Circle) implementation. Trained employees on Full Circle. Oversaw account manager and customer service teams for both retail and eCommerce channels. Monitor open orders daily to ensure all orders were shipping on time. Reviewed and approved New Account applications. Managed the order flow for warehouse manager and.

Costa Mesa, CA, US

Successfully launched a B2B Platform for sales reps and retailers. Responsible for the customer service manager, customer service and inside-house sales team. Managed budget for all sales managers and the sales department. Track new business, cancellations, credits and returns on a weekly basis and report to executives. Met with executive, operations and.

Costa Mesa, CA, US

In charge of training all new sales management, sales representatives and customer service representatives on Full Circle. Trade Show set up and break down. Managed the in-house sales and customer service team to ensure they are generating new business as well as providing the best customer service possible. Merchandise Corporate Showrooms before line.

· Coordinate and manage international distribution for Apple accessories for Gator Group clients.· Assisted with domestic and international retail distribution management.· Processed and approved returns for over 3 different warehouses as well managing the order files.· Coordinate production samples and kept a log of a wide variety of divisions and.

· Responsible for monthly allocations and coordinated shipping with 3rd party distribution center.· Managed Customer Service Reps and assisted VP of Sales with managing Sales Reps.· Organized all sales meetings, marketing events and trade shows.· Sales Rep for all International accounts, Off-Price accounts and specialty Hotel chains.

· Provided customer service and sales support to Paul Frank Sales Reps and retailers.· Maintained order file for boutique accounts as well as large Department Stores such as, Tilly’s, Nordstrom and Macy’s.· Called accounts for reorders daily and created sales contests for the outside sales force.· Processed all orders, returns and EDI.· Set up and.

Head Cheerleading Coach for 22 girls (both JV and Varsity)

Huntington Beach, California, US

· Provided customer service and sales support to Roxy Sales Reps and retailers· Processed EDI daily for high volume accounts and provided sales reports sent out to the entire Sales team.· Maintained order file and generated reorders for consumers and authorized retailers.