Salary model update project - researching current data (local CPI, COLA, PPI) to adjust individual salaries for the upcoming year Museum Assessment Project (MAP) - synthesizing findings from previous peer reviews (AAM), conducting further research into BMoCA's primary audiences to produce sustainable community outreach programs

Provides exceptional service to over 50 customers dailyPromptly greets each customer and explains the daily specials in detailProfessionally resolves customer issues and offers reasonable solutions

Spoke on the phone with customer representatives from sellers when packages received were faulty,Managed second store location, kept a detailed log of inventory discrepancies, and came up with solutions to make the store more efficientContributed to saving the University thousands of dollars each fiscal year by carefully budgeting and efficiently tracking tax qualifications

Leading member in new rental location front and continuously trained new employees to navigate a computer-based reservation systemHelped exceed sales goal of $50,000Scheduled equipment use based on daily reservations and optimized amount of equipment for top sales

Warmly welcomed guests to the highest-rated restaurant in Folsom, CA, and efficiently assisted guests with their dining arrangementsNavigated an online reservation system (Resy) - moved reservations, accommodated guests special requests and preferencesMonitored the Steakhouse’s flow of dining throughout the shift to keep upwith accurate wait timesAnswered guest phone calls including booking a banquet room, taking to-go orders, and responding to customer complaints

Arranged place settings with fresh tablecloths, tableware, and centerpieces to create appealing tablesGreeted residents while answering questions and recommending special mealsPrepared salads, starters, and drinks and ran hot foodMaintained a polite and professional demeanor toward residents and co-workers