Training Coordinator
-Designed and managed the implementation training milestones, timelines and curriculum for 30+ Credit Unions per year. (35% of Symitar's client base.)-Co-developed and implemented the virtual client training process (Train the Trainer) that is now the Symitar standard and a growing industry trend. (This process has resulted in saving the client up to $15,000 per allocated training resource.)-Energized intra-team collaboration to resolve WebEx bandwidth testing issues and improved business efficiency resulting in substantial cost savings by preventing last minute travel arrangements. -Coached, mentored, and supervised the career development life cycle of entry level to senior staff. -Organized, scheduled and periodically managed up to 20 full time employees. (My department has produced more career based employees than any other department at Symitar.) -Handled primary escalation responsibilities and performed onsite department process evaluations. (I have personally introduced 200+ credit union senior management executives to the conversion implementation phase via onsite face to face introduction and virtualized presentations.
