Alaina Elke Email & Phone Number

Kamloops, British Columbia, Canada

• Conversed with customers and assisted with different product inquiries.• Assisted in maintaining standards for cleanliness and merchandising.• Operated point-of-sale terminals and processed purchases.

Kamloops, British Columbia, Canada

• Coordinated the delivery and removal of tour guest’s luggage upon arrivals and departures.• Recommended locations within the city related to a variety of different activities to guests during their stays.• Spoke to guests about the history of the town and surrounding areas.• Supported other departments within the hotel with various tasks.• Liaised with other operational services staff when organizing multiple tour group arrivals and departures to ensure… Show more • Coordinated the delivery and removal of tour guest’s luggage upon arrivals and departures.• Recommended locations within the city related to a variety of different activities to guests during their stays.• Spoke to guests about the history of the town and surrounding areas.• Supported other departments within the hotel with various tasks.• Liaised with other operational services staff when organizing multiple tour group arrivals and departures to ensure efficiency.• Conversed with guests throughout their stays and helped to troubleshoot any problems that they had. Show less

Kamloops

• Reconciled daily cash and lotto numbers and monitored the safe balance.• Oversaw and trained employees and maintained company floor and merchandising standards.• Addressed customer concerns and worked with agitated clients to resolve conflicts in a professional and courteous manner.• Processed store orders and returns through multiple vendors while validating store inventory records.• Increased store revenue by maintaining appropriate levels of inventory of both regular and… Show more • Reconciled daily cash and lotto numbers and monitored the safe balance.• Oversaw and trained employees and maintained company floor and merchandising standards.• Addressed customer concerns and worked with agitated clients to resolve conflicts in a professional and courteous manner.• Processed store orders and returns through multiple vendors while validating store inventory records.• Increased store revenue by maintaining appropriate levels of inventory of both regular and sale items. Show less

Kamloops, B.C., Canada

• Assisted managers in reconciling daily cash and lotto numbers and monitoring the safe balance.• Assisted managers in maintaining company floor and merchandising standards.• Conversed with customers and assisted with different product inquiries.• Operated point-of-sale terminals and processed purchases through MoneyGram and Money Order systems.

Kamloops, B.C. Canada

• Catalogued collections according to RAD standards and in accordance to the museum’s collection mandate.• Conducted various historical research based on internal programming requests and external community requests.• Hosted various tours in and around the community.

Fussen, Germany

• Planned, organized, and prepared breakfast for guests.• Sanitized and prepared rooms and bathrooms, did laundry, and shovelled snow.• Performed receptionist function such as receiving visitors, answering the phone, processed payments.• Responded to customer questions involving the town, food, or activities during their stay.

Fussen, Germany

• Planned, organized, and prepared breakfast for guests.• Sanitized and prepared rooms and bathrooms, did laundry, and shovelled snow.• Performed receptionist function such as receiving visitors, answering the phone, processed payments.• Responded to customer questions involving the town, food, or activities during their stay.

Kamloops, B.C. Canada

• Greet customers and assist with inquiries, highlight products.• Arrange products as per merchandising standards and handle payments using point of sale.• Work with customers on sending and receiving parcels and standard mail.• Work with the MoneyGram Program and Money Order systems.

Kamloops, B.C., Canada

• Greeted guests and helped with luggage and other requests.• Helped around the hotel in a variety of other roles: cleaning, catering, and maintenance.• Worked with tour groups in organizing their luggage at arrivals and departures.• Front desk experience in checking guests in and out of the hotel.• Liaised with other bellman when dealing with multiple tour group arrivals and departures to ensure effeciency.• Responded to guests questions about history of the town, places to… Show more • Greeted guests and helped with luggage and other requests.• Helped around the hotel in a variety of other roles: cleaning, catering, and maintenance.• Worked with tour groups in organizing their luggage at arrivals and departures.• Front desk experience in checking guests in and out of the hotel.• Liaised with other bellman when dealing with multiple tour group arrivals and departures to ensure effeciency.• Responded to guests questions about history of the town, places to eat, and activities to do during their stay. Show less

Kamloops, B.C., Canada

• Area of department included Fitness, Seasonal, Home Environment, Tools, and Outdoor Equipment.• Also worked in other departments as needed.• Worked sales till and dealt with payments in cash, cards, cheques, and gift certificates.• Helped customers with questions about products and making purchase decisions.• Received training on product knowledge.• Stocked shelves as per merchandising policies, assembled products for store use and display models.• Placed orders for… Show more • Area of department included Fitness, Seasonal, Home Environment, Tools, and Outdoor Equipment.• Also worked in other departments as needed.• Worked sales till and dealt with payments in cash, cards, cheques, and gift certificates.• Helped customers with questions about products and making purchase decisions.• Received training on product knowledge.• Stocked shelves as per merchandising policies, assembled products for store use and display models.• Placed orders for department. Show less

Kamloops, B.C., Canada

• Responsible for coaching all levels as well as ages 4 and up, focusing on technique and endurance.• Oversaw two assistant coaches and planned practices.• Organized different activities for the club to participate in.• Attended swim meets with competitors, including Regionals and Provincials.

Kamloops, B.C., Canada

• Responsible for coaching all levels as well as ages 4 and up, focusing on technique and endurance.• Oversaw two assistant coaches and planned practices.• Organized different activities for the club to participate in.• Attended swim meets with competitors, including Regionals and Provincials.

Kamloops, B.C., Canada

• Responsible for coaching beginner levels and ages 4-12, focusing on basic stroke; technique and endurance.• Organized different activities for the club to participate in.• Attended swim meets with my competitors, including Regionals and Provincials.

Kamloops, B.C., Canada

• Responsible for coaching beginner levels and ages 4-12, focusing on basic stroke; technique and endurance.• Organized different activities for the club to participate in.• Attended swim meets with my competitors, including Regionals and Provincials.

Kamloops, B.C., Canada

• Responsible for coaching beginner levels and ages 4-12, focusing on basic stroke; technique and endurance.• Organized different activities for the club to participate in.• Attended swim meets with my competitors, including Regionals and Provincials.

Master Of Library & Information Science - Mlis

Post-Baccalaureate Certificate, Tourism

Bachelor Of Arts (B.A.), Major In History, Minor In Visual Arts

Visual Arts Studio Certificate

Historical Preservation And Restoration In Italy

Restored a ceramic object called a Fritillus that came from Perugia, Italy. Restored two 18th century documents from local regional.