Alaina Evans Email & Phone Number

Durham, Nc, Us

Charlotte, North Carolina, United States

Analyzed and assessed mortgage applications, evaluating borrowers' financial profiles and property details to determine eligibility and risk levels.Maintained up-to-date knowledge of industry regulations and internal policies to ensure all underwriting decisions complied with legal and company standards.Collaborated closely with loan officers and processors to gather necessary documentation and resolve any outstanding issues efficiently, leading to smoother loan processing.

Processed mortgage applications from origination to closing, meticulously reviewing and verifying borrower information, credit history, and financial documents.Effectively communicated with borrowers, real estate agents, and loan officers to provide status updates, address inquiries, and guide clients through the loan process with exceptional customer service.Proactively identified potential challenges in loan applications, resolving issues promptly to avoid delays and ensure a seamless closing experience for clients.Conducted training sessions for new team members, sharing knowledge and best practices to elevate the team's overall expertise and efficiency.

Charlotte, North Carolina, United States

Monitored and reported trainee progress, introducing new learning tools to address individual needs.Monitored participant workflow and behaviors throughout training process.Supported productivity increase and business growth through new hire training and mentoring.

Charlotte, North Carolina, United States

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organizeworkflows.Achieved results by working with staff to meet established targets.Monitored workflow to improve employee time management and increase productivity.

Florence, South Carolina, United States

Trained cafe employees to consistently exceed customers' expectations and provide superior service.Requisitioned and ordered ingredients, food and other supplies to maintain optimum inventory.Taught servers and cashiers to promote high-profit products and capitalize on cross-selling opportunities.

Savannah, Georgia, United States

Helped customers locate products and checked store system for merchandise at other sites.Recommended accessories and complementary purchases to boost revenue.Greeted customers, offered assistance in finding requested items and carried merchandise to checkoutline.

Dish washer, stocking, attended hot foods, grill, deli, pizza, and salad bar. Supervisor to at least 10 people per shift and trainer to new employees.

Florence, South Carolina Area

Assisting customers as a customer service rep.

Helped customers and operated the cash register.