Alaina F. White Email & Phone Number

Detroit Merit Academy

•Serves as main coordinator of the student data management system to input student data and maintain accurate records•Establishes and maintains automated records and files; generates and distributes computerized reports related to the master schedule and student information•Processes new enrollments and student withdrawals, including documentation, school records and CA-60 files•Assists in the creation of the master schedule, including teacher assignments, student course requests, class rosters and performing schedule changes•Coordinates course registration and elective options for current and incoming students

Farmington Hills, Michigan, United States

•Provides secretarial and administrative assistance to the owner with tasks including: mileage and travel reports, appointment scheduling, making copies, faxing documents, and maintaining accurate personnel paper and digital files.•Liaising with over 30 internal and external clients and dealing with all incoming inquiries and requests in a timely manner to ensure client expectations are met. •Completed special projects including: creating revenue reports, updating vendor files, making monthly data reports, booking corporate travel arrangements for special events.•Facilitates consistent contact with clients through designing and sending newsletters and updating contact lists.•Prepared, proofread, and formatted all correspondence.

Detroit, Michigan, United States

•Passionate and experienced photographer of over 10 years solely focused on capturing the beauty of life's moments all while providing excellent client satisfaction to over 20 clients.•Collaborates with clients to develop and curate engaging monthly content for Instagram and Facebook using captivating photography, graphic design, and storytelling. •Provide photographic services in a wide variety of areas, including special events, portraiture, fashion, and conceptual shoots.•Effectively collaborated with variety of personalities and work styles while building rapport with clients resulting in repeat business.•Fulfilling project requirements; delivering photos to clients for review and approval.

Detroit, Michigan, United States

•Specialized in communicating with 150+ customers daily via strong verbal and written communication via multiple computer programs in a fast-paced environment.•Provided customers with QuickenLoans.com mobile and website navigation and support. •Assisted clients with resolving questions or complaints regarding loan processing/servicing and forwarding them to the departments involved for further management.•Maintained and built relationships with 150+ customers daily, providing exceptional customer service and effective problem resolution which translated to a customer satisfaction rating score of 97%.•Created problem-solving techniques to come up with solutions for clients in deeply stressful situations.