▫ 17 years of experience in both vacation rental and long term property management of commercial properties, single-family residences and agriculture properties as a principal in Jackson, Wyoming and San Luis Obispo, CA. Licensed.▫ Delivered full scope property management services including trust accounting, digitalmarketing, staging, construction management, and leasing.▫ Facilitated direct bookings for Vacation Rentals saving 20-30% Online Travel Agency feesfrom platforms like Airbnb, VRBO, Booking.com▫ Advertised rental vacancies; staged for professional photography, authored advertisements,posted and managed ads on digital and analog community groups.▫ Screened prospective tenants, scheduled showings, reviewed applications, analyzedapplicant credit and financials, checked past rental references and verified employment.▫ Authored leases, negotiated terms, completed lease renewals and property inspections formove-out, move-in, and conducted lease assumptions.▫ Handled property maintenance activities including 24 hour on-call emergencyresponsiveness.▫ Coordinating tenant turnover (frequently with zero vacancy between tenants); same daycleaning, move-out inspections, move-in instructions, providing utility provider contactinformation prior to move-in, security deposit refunds, creating itemized security depositrefund reports. Walk through inspections pre move-out to give existing tenants the time tocorrect any issues, post move-out inspections to document damages.▫ Designed and implemented seasonal and preventative maintenance schedules by property.▫ Handled Trust accounting.▫ Performed rental market analysis, set rents.▫ Hired and managed vendors such as landscapers, appliance repair persons, plumbers, HVACspecialists, mail and shipping vendors, and the ordering of specialty parts for repairs orupgrades.

▫ Completed construction project Request For Proposals, developed project pricing estimates, pitched prospective clients for commercial and residential projects.▫ Sourced and managed subcontractors, such as, plumbers, carpenters, engineers, electrical contractors, framers, excavation, utilities, landscapers, ironworkers and finish work. ▫ Managed Procore project development software through project design, procurement, preconstruction, permitting, site survey, project execution, close out and maintenance.▫ Ran weekly client/architect/general contractor meetings.▫ Utilized sketchup to walk through architect 3D plans and measure for construction inputs.

Responsible for leading the full product cycle for one of the highest priority programs in the company. Managing requirements gathering, design, development, and launch. Gathers stakeholder input through in depth customer interviews, the development of surveys, completing forensic vendor audits, running executive team meetings, and soliciting feedback on software architecture from engineering teams. Authors release notes and creates product updates describing new product features. Facilitates a cohesive team environment within a newly formed remote office. MyVR is a cloud-based software solution for owners and property managers in the short-term/vacation rental industry. From a centralized dashboard, MyVR customers can manage 30+ premium listing sites (including AirBnB, HomeAway, and VRBO), build dedicated property websites, and automate communications with guests. MyVR is a backed by True Ventures, Y Combinator, and SV Angel.

Managed Commercial Construction Projects from zoning research and entitlements to facilities and maintenance schedules. Operated Equipment: loader, trackhoe, dump truck, and trailers.Built Luxury Residential homes, multifamily apartment buildings and condos.

AVP Client Solutions ManagerAs a part of the client solutions team at Markit, the Client Solutions Role encompasses client success, product management, and business analyst duties for Fortune 100 clients. We develop, manage and implement multiple projects for external clients in the banking and financial industries. Responsible for duties such as: • Leading complex data heavy site and mobile app projects through: design, development, QA and deployment, as well as, managing maintenance releases and emergency changes to resolve issues in production. • Coordinating project and workflow management with engineering, design, development and QA teams. • Responsible for acting as Scrum Master - leading scrum ceremonies, writing user stories, and leading daily standup meetings. • Responding to customer Work Orders; determining requirements, sizing, investigating solutions, and costing Scope of Work (SOW) for custom software development.• Assisting with data integrity testing using internal diagnostic tools. • Negotiating project scope, timing and pricing with clients and 3rd party partners • Defining and documenting business & functional requirements. • Managing all incoming client requests and prioritizing them for teams of up to 18 developers. • Use of waterfall and agile software development methodologies.• Familiarity with tools such as Jira, Serena Business Manager (SBM), Trello, Google Aps, Power Point, Microsoft Project (MS Project).• Strong product management skills; creating product roadmap, taking all stakeholders into consideration, analyzing customer usage data, and balancing customer needs with company profitability by confidently prioritizing development backlog.

▫ Managed the company’s highest priority project to deliver a SaaS Automated ValuationModel (AVM) used by a GSE to estimate the value of real properties.▫ Performed full-scope project management with the client to develop and implement thealgorithm and rule set that determined market values for millions of real properties acrossthe country. The complex AVM referenced every data point from the rankings of schooldistricts to the property’s most recent appraised value.▫ Collaborated closely with Data Science teams to clean data and led Scrum ceremonies forthe Agile SaaS team of developers building the AVM product.▫ Functioned as a part of the Executive Team spanning all departments Legal, Operations,Product, Finance, and Sales

•Advising business owners, on topics such as: understanding financial statements, building credit, prospect profiling, marketing, and fundraising.•Conceptualized and authored four business operations and marketing plans for two startups, a business expansion, and the purchase of an existing company. Sourced, negotiated and obtained bank funding for three plans, the fourth, self funded.•Proved feasibility of new business initiatives through financial modeling. •Completed website assessments including; site goals/purpose, branding, information architecture, lead capture and conversion, user experience, gamification, search engine optimization, social media integration, and analytics.•Led digital projects through complete life-cycle from initial strategy, scoping, costing, resource scheduling, and task allocation, to financial reconciliation, maintenance, and reporting.•Taught workshops to executives, on topics such as: digital marketing, prospect profiling/segmentation, SaaS productivity tools and social media marketing. (www.mcscorp.org)•Established and managed internship programs at client companies. Recruited, designated roles for, trained, advised, and tracked student progress. Programs resulted in, reduced overhead for companies and numerous full time hires.TECHNICAL SKILLS:Marketing Automation: Adobe Marketing Cloud/Marketo/Eloqua/AWeber/SalesforceProject Managemet: Basecamp / Microsoft Project / Microsoft Office Suite / OutlookSocial Media/Self Publishing: HootSuite/LinkedIn/Twitter/Facebook/WordPressSoftware Product Tracking: Jira / Serena Business Manager Financial Management: Excel / QuickbooksPresentations: Power Point

•Received the highest reviews for any speaker in the history of the organization as realized from audience surveys.

Authored proposal, project plan, scope and budget for a new mixed use real estate development project. Utilized innovative crowd sourcing systems to gain detailed market research for the first time in the urban place making industry.

•Authored company business plan and served as operations manger.•Generated financial models in Excel to accurately predict event management revenue, budget, breakeven, margins, cash flow, etc.•Established and managed internship programs. Recruited, designed training for, advised, and tracked student progress. Internships resulted in numerous full time hires. •Generated the standards for care of VIP's, corporate executives, and high net worth attendees across all customer touch points. Served clients such as: Bentley Motors, Bugatti Motors, Aston Martin, and Volvo. •Maintained vendor database.•Negotiated terms for contract staffing and vendors.•Achieved recognition for total client satisfaction on event marketing design and activation through the origination of a post event review process (www.bugatti.com).http://www.interluxegroup.com

•Managed restaurant from startup to average sales of $100k+ per month.•Hired and trained 28 employees who outlasted industry and company average retention rates.http://www.thenaturalcafe.com/

•Full scope planning and project management of corporate and private events up to 1000 guests.•Developed the ability to anticipate the needs of vendors and guests in extreme detail prior to the event.•Designed event architecture and schedule. •Led the seamless integration of event facilities and vendors to produce guest experiences that surpassed client expectations. •Proven ability to manage multiple, competing priorities simultaneously.•Ability to function well under pressure and communicate priorities to staff with professionalism. •Managed Wedding Faire event sales that resulted in the booking of approximately 50% of annual events during a single Faire. •Efficient hiring and training of staff enabled the business to double its capacity during my second year in management, and triple event volume by year three.http://www.philscatering.com/