• Negotiate customer returns, assist in logistic disputes and ensure timely payment by the customer.• Responsible for managing the sales forecast on a monthly basis, organize and lead the yearly sales forecast process, including strategic sales planning using IHS data and financials. • Collect, evaluate and communicate customer requirements to all necessary departments.• Provide technical customer support as necessary. • Examine, negotiate and resolve customer Terms and Conditions.

• Point of contact on production purchasing of material and service matters for all operation locations.• Responsible for planning, developing and buying production material and services in a timely and cost-effective way; while assuring appropriate quality standards and specifications are met.• Developed and managed professional relationships with key suppliers to build strategic relationships.• Negotiated defective or unacceptable materials with vendors and ensured supplier is supporting operations with root cause analysis, along with corrective action plans.

• Negotiated and procured raw material, outside services and purchased components for all operation locations.• Prepared request for quotations, obtained technical specifications or scope of work, solicited bids, and analyzed quotes. • Conducted site visits to suppliers to build relationships, gain product knowledge and ensure that project timing requirements are met.• Forecasted and budgeted procurement needs based on current long-term schedules, historic data and by working with the plants/project teams to identify min/max levels for raw material.

• Implemented and refined procurement strategy related to MRO products and service purchases based on cost, quality, service, delivery, and technical capability.• Responsible for planning, developing and buying products and services in a timely and cost effective way; while assuring appropriate quality standards and specifications are met.• Led saving/cost reduction initiatives related to non-production purchases. • Helped to lower overall purchasing cost and secure agreements that result in reduced costs.• Managed existing contracts and contract extensions.• Prepared purchase orders in accordance with company policy preserving Terms and Conditions.• Monitored macro trend in supply base and implement plans accordingly.• Developed and managed professional relationships with key suppliers to build strategic partnerships.• Created system for periodic review of all quotations and service contracts defining lengths of contracts based upon purchase situation, cost and competition. • Discussed defective or unacceptable materials or services with vendors and ensure supplier is supporting operations with root cause analysis along with corrective and preventative action plans.• Maintained procurement files and assure system compliance.• Ensured supplier compliance with company requirements for safety and environmental compliance.• Point of contact on non-production/indirect matters for JD Norman US and Canadian Operational Locations.

• Negotiated digital media on a national and regional level for Team Detroit client, Ford Motor Company - Tier I: Ford General, including SYNC and Warriors in Pink - Tier II: FDAF East Region • Issued and updated purchase summaries and insertion orders• Monitored performance of buys using third party tracking systems • Resolved media invoice and ad service fee discrepancies • Managed data in Media Ocean Prisma and DoubleClick DFA

• Prepared and reconciled campaign reports on a monthly basis• Input and confirmed monthly budgets in Donovan Data Systems• Pulled weekly open payable reports for review• Requested invoices from vendors to process for payment• Managed data in Media Ocean Prisma and DoubleClick DFA

• Researched potential prospects• Designed sales collateral of FOX programming for account executives, including NASCAR, the Super Bowl and American Idol• Shadowed on sales calls with account executives• Executed the development and sales pitch of commercial scripts for client, Christoff and Sons Floor Covering

•Assisted Professor Robert Kolt in teaching Advertising course, Introduction to Public Relations•Responsible for 50 students; Responsibilities included: taking attendance, grading homework assignments and exams, answering any questions related to course material, and evaluating student's progress in the course•Attended weekly meetings with faculty supervisor

• Provided continuous observation and surveillance of assigned patient(s) to assure safety and prevent injury• Assisted patient(s) with ordering dietary trays, setting-up meal trays, feeding, etc.• Provided assistance to visiting family members as required

• Negotiated digital media on a national and regional level for Team Detroit Clients including Ford Motor Company• Prepared and reconciled campaigns reports on a monthly basis • Resolved media invoice and ad service fee discrepancies• Handled incoming information from the planning team• Relayed information to the estimators for input• Managed data in DDS, MediaVisor, Media Ocean Prisma• Intern Team Project: Completed a competitive analysis against Ford and Kia's website and presented new ideas on how to add personalization to the Ford.com site

• Head of sixth annual “Taste & Tour of Old Town” event planning and execution to be held April 13, 2013. --Met with committees, recruited volunteers, drafted and published press releases, and contacted local business and loft owners for participation to promote Old Town Lansing’s businesses and real estate.• Conducted interviews with local businesses and writing articles for the monthly newsletter.• Updated social media and website http://www.iloveoldtown.org regularly