**Executive Summary**With over 30 years of experience in hotel and restaurant management, I have honed a comprehensive understanding of the hospitality industry. My expertise spans operational management, customer service excellence, and team leadership, with a deep commitment to training and development. I am passionate about cultivating talent, fostering a culture of growth, and empowering teams to drive continuous improvement, recognizing that a well-trained team is the backbone of any successful business.As a dynamic and effective change leader, I have a proven track record of delivering outstanding financial performance. My leadership has consistently driven top-line sales and revenue growth, while implementing strategies that achieve measurable improvements in key performance indicators (KPIs). In my seven years as a consultant in the hospitality field, I have worked with a range of businesses to optimize operations, enhance guest experiences, and achieve their financial objectives.In addition to my leadership and operational expertise, I bring a lifelong passion for cooking. This love for the culinary arts informs my ability to lead kitchen teams, craft innovative menus, and ensure exceptional dining experiences. My holistic approach, combining operational excellence, financial acumen, and a genuine passion for food, allows me to deliver lasting results for the businesses I lead.
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Ceo | FounderTitan TechOrlando, Fl, Us -
Assistant General ManagerBubba Gump Shrimp Co. May 2023 - Jun 2024Daytona Beach, Florida, United States -
Service ManagerBubba Gump Shrimp Co. May 2022 - May 2023Daytona Beach, Florida, United States -
Service ManagerLogan'S Roadhouse Apr 2022 - May 2022United States -
Restaurant And Bar ManagerLogan'S Roadhouse Apr 2021 - Apr 2022Florida -
President | CeoLaine Hospitality Consulting Apr 2016 - Mar 2020Greater Atlanta AreaAssist restaurant owners in all aspects of restaurant operations to achieve profitability, deliver acceptable cost controls, food & beverage menu selection and creation, develop training programs, building sales through direct marketing, setting up and coordinating school spirit nights with local school districts, boosters clubs, and PTA’s, catering, social media and retaining all star employees. Ensure that clients are up to date with all local, state, and federal regulations and guidelines. Work with both FOH and BOH staff to guide them to achieve their operational goals. I enjoy helping restauranteurs to achieve their goals and dreams.
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Director Of Food And BeverageIntercontinental Hotels Group (Ihg®) Jan 2018 - Aug 2018Greater Atlanta AreaDirectly responsible for all food outlets, to include Restaurant, Bar, Room Service, Catering, Buffet, Snack Shop, Banquets and maintained food & beverage accommodations for meeting rooms and special events. Responsible for all facets of operations. training, staff and manager development, new product roll outs, scheduling, ordering, inventory, hiring, marketing, financial data reporting, guestsatisfaction and ensuring 100% compliance of the execution of operations to meet/exceed company standard. Recruited and trained employees at all levels of development. -
Assistant General ManagerCheddar'S Scratch Kitchen Dec 2014 - Jan 2016Mcdonough, GeorgiaResponsible for all facets of operations. Training, Staff and manager development, New product roll outs, Scheduling, Ordering, Inventory, Invoicing, LBW Control, Food Cost Control, Hiring, Marketing, Financial data reporting, Guest Satisfaction and Ensuring 100% compliance of the execution of operations to meet/exceed Company and Franchise standards.Recruited and trained employees at all store levels of operation.Maintained and exceeded company mandates for employee food service certification, cash handling policies and labor and food cost Responsible for training and development of all FOH and BOH team members.Highly successful in COGS control, ran a -1.16% in Food Cost YTD.Successfully ran restaurant with annual sales volume of $4.6 million in sales. Highly successful in LBW control, ran a 19% in LBW Cost YTD.Assisted in training and promoting a bartender to bar manager.Assisted in training and promoting an hourly key to Assistant Manager.Highly successful in Labor controls. Trained 3 Broiler cooks, 2 Grill cooks, 4 expo cooks, 3 back up cooks, 2 rovers, and 4 prep cooks.Trained and developed 4 dishwashers. -
Multi-Unit General ManagerStevi B'S Pizza Buffet. (Acg Pizza Partners) Apr 2013 - Dec 2014Buford, Ga; Winder, GaResponsible for all facets of operations. Training, Staff and manager development, New product roll outs, Scheduling, Ordering, Inventory, Hiring, Marketing, Financial data reporting, Guest Satisfaction and Ensuring 100% compliance of the execution of operations to meet/exceed company standard.Recruited and trained employees at all store levels of development. Successfully hired and trained 2 General Managers, 3 AGMs, 4 Shift Managers, and 2 Kitchen Managers.Maintained and exceeded company mandates for employee food service certification, cash handling policies and labor and food cost Supervised multiple units at once.Responsible for training and development at multiple locations.Highly successful in COGS control, ran a 30.1% food cost YTD against a budget of 29.8%. Successfully ran store with annual sales volume of $900,000. Raised Health Scores from 80% to 92% Highly active with community involvement (school spirit nights, churches, baseball teams...)Deemed as a "corporate test store".Highly successful in Labor controls. Ran a 28.5% against a budget of 30% YTD. Utilized half hour scheduling.Successfully executed all LTO roll outs to company standard.Raised Game Room sales from 6% to 8.5%.Increased Beverage Incidence from 74% to 82%.Oversaw transition of Restaurant from corporate owned, to a franchise.Successfully implemented all marketing initiatives and corporate directives.Tested and Managed the LSM Portal. (Pilot program to generate and manage marketing leads, birthday parties, sports teams parties, conferences and spirit nights. Tested new software for Sales, Scheduling and COGS reporting. -
General ManagerShane'S Rib Shack Jan 2011 - Apr 2013Suwanee/Johns Creek, GaResponsible for all facets of operations. Training, Staff and manager development, New product roll outs, Scheduling, Ordering, Inventory, Hiring, Marketing, Financial data reporting, Guest Satisfaction and Ensuring 100% compliance of the execution of operations to meet/exceed company standard.Began as Kitchen Manager & promoted to General Manager. Responsible for motivating team members to achieve and exceed company sales goals and customer satisfaction initiatives. Analysis and resolution of store sales and product discrepancies. Constant communication with all store management to advise and respond to inquiries and conflict resolution strategies Successfully implemented all marketing initiatives and corporate directives. -
Project ManagerLivco Hardscapes May 2008 - Jan 2011Macon, Georgia AreaAccount Management, Customer Service, Installation, Payroll, Ordering, Planning.
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Kitchen ManagerRuby Tuesday Jan 2006 - Feb 2009Macon, Georgia♦Responsible for all facets of operations while serving as the MOD. Training all BOH Staff. New product roll outs, Scheduling, Ordering, Guest Satisfaction and Ensuring 100% compliance of the execution of operations to meet/exceed company standard. -
ManagerHooters Of America Mar 2003 - Jan 2006Greater Atlanta Area♦Responsible for all facets of operations. Training, Staff and manager development, New product roll outs, Scheduling, Ordering, Inventory, Hiring, Marketing, Financial data reporting, Guest Satisfaction and Ensuring 100% compliance of the execution of operations to meet/exceed company standard. -
General ManagerMcalister'S Deli Jul 2002 - Mar 2003Columbus, Georgia♦Responsible for all facets of operations. Training, Staff and manager development, New product roll outs, Scheduling, Ordering, Inventory, Hiring, Marketing, Financial data reporting, Guest Satisfaction and Ensuring 100% compliance of the execution of operations to meet/exceed company standard. -
General ManagerArby'S Jan 2000 - Jul 2002Atlanta, GeorgiaResponsible for all facets of operations. Training, Staff and manager development, New product roll outs, Scheduling, Ordering, Inventory, Hiring, Financial data reporting, Guest Satisfaction and Ensuring 100% compliance of the execution of operations to meet/exceed company standard.Awarded the "Best Personal Growth" award.Awarded the "Young Gun" leadership award. -
Bar ManagerSteak & Ale Jan 1997 - Dec 1998College Park, Georgia, United States
Andrew Laine Education Details
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Diploma -
Le Cordon Bleu College Of Culinary Arts, AtlantaRestaurant, Culinary, And Catering Management/Manager
Frequently Asked Questions about Andrew Laine
What company does Andrew Laine work for?
Andrew Laine works for Titan Tech
What is Andrew Laine's role at the current company?
Andrew Laine's current role is CEO | Founder.
What schools did Andrew Laine attend?
Andrew Laine attended Auburn University, Creekside High School, Le Cordon Bleu College Of Culinary Arts, Atlanta.
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Andrew Laine
Professor Of Biomedical Engineering And Radiology (Physics) At Columbia UniversityNew York, Ny2columbia.edu, columbia.edu4 +121230XXXXX
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