Alain Ewane Email & Phone Number

Taneytown, MD, US

Taneytown, Maryland, United States

Firewall, Router, Switch configuration and Installation.Acccess point troubleshooring and repair.LAN, WAN Troubleshooting and repair...Phone line, Computer and Server breack and fix.

Taneytown, Maryland, United States

• System administration and end-users support with Unigy Management System (call manager)
• Performed end user moves, adds, changes, deletes within the Unigy Management System.
• Supported many of our customers such as Freddie Mac, Fannie Mae, Troweprice, Vanguard, Federal Home Loan Bank, CapitalOne …
• Performed daily VoIP system Health checks for system availability.
• Worked collaboratively and partnered with various IT staff and vendors.
• Worked outside of typical business hours such as on weekends and evenings.

Baltimore, Maryland Area

-System administration and end-users support with Unigy Management System (call manager) Performed end user moves, adds, changes, deletes within the Unigy Management System.-Supported many of our customers such as Freddie Mac, Fannie Mae, Troweprice, Vanguard, Federal Home Loan Bank, CapitalOne …-Performed daily VoIP system Health checks for system.

Taneytown, Maryland, United States

Two to three times a week, assisting companies on various projects such as Network Routers, Switches and Firewall installation. Working with remote Engineer to turn up, interconnect network devices, problem isolation and remediation- Cisco 1900, 2900 Series Routers Support the Installation and Turn-up in Data Center- Riverbed, Edgewater EdgeMarc 4550.

Baltimore Metropolitan Area, Maryland, United States

-Provided first and second line maintenance on ATM machines.-Provided installation, repairs and preventive maintenance on ATM to assure continuity of customer operations and high level of customer satisfaction.-Performed back-office work involving troubleshooting and repairing of WAN link and replacement of network devices such as modem, Cisco router, and.

Largo, MD

In class training twice a week for CCNA exams preparation.

Douala I, Littoral, Cameroon

-Coordinated, managed and executed proactive and reactive maintenance activities that required higher level of operation than the one offered by the 1st level operations.-Ensured that services provided to customers were continuously available and performing to service level agreement performance levels. -Transmission Network daily alarm monitoring and.

Bachelor'S Degree, Computer Systems Networking And Telecommunications

Telecommunications Engineering

Bachelor'S Degree, Physics

Physics