AeroLeads people directory · profile
Alain T. Email & Phone Number
Director, IT, Enterprise Engineering and Operations
at
Twitch
1 work email found
@twitch.tv
4 phones found area 415 and 202
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, IT, Enterprise Engineering and Operations
Location
San Jose, California, United States
Company size
Who is Alain T.? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Alain T. is listed as Director, IT, Enterprise Engineering and Operations at Twitch, a company with 16726 employees, based in San Jose, California, United States. AeroLeads shows a work email signal at twitch.tv, phone signal with area code 415, 202, and a matched LinkedIn profile for Alain T..
Alain T. previously worked as Director, IT, Enterprise Engineering & Operations at Twitch and Application Development Manager at Mozilla. Alain T. holds Executive Leadership Certificate from Cornell University.
Company email context
Email format at Twitch
This section adds company-level context without repeating Alain T.'s masked contact details.
*@twitch.tv
71% confidence
AeroLeads found 1 current-domain work email signal for Alain T.. Compare company email patterns before reaching out.
Profile bio
About Alain T.
As an accomplished IT executive with over 15 years of experience, Alain have a proven track record of managing complex enterprise applications, infrastructure, engineering, and global support. Throughout his career, he has successfully led cross-functional teams to deliver high-quality technology solutions that meet business objectives.His expertise spans across various industries, including healthcare, finance, and High-Tech, and he has worked with Fortune 500 companies as well as startups. He is well-versed in project management methodologies and has experience with agile, waterfall, and hybrid approaches.Alain possesses strong technical skills in areas such as SaaS Management, Infrastructure, Network, and database management. He is also adept at managing vendor relationships and negotiating contracts, ensuring optimal service delivery, and cost savings.In addition to his technical expertise, he is an effective communicator and collaborator, able to work with stakeholders across all levels of an organization. He is passionate about driving innovation and continuous improvement, and he is committed to delivering exceptional results for his team and the company.Certification and technology skills:• ITIL v3 Foundation Certified• ITIL Intermediate Service Operation Certified• ISO/IEC 20000 foundation for Service Management Certified• Lean Six Sigma green belt and Design new service certified• COBIT 5• Scrum Master Certified • ServiceNow system administrator certified• ServiceNow Implementation: Incident, Service Catalog, ess, CMDB, Change• Amazon Web Services Sys Ops admin training• VMware solution: vSphere, Horizon View, vCloud air• Microsoft: MS Office, SCCM, Exchange, Windows Servers, Windows 7• Backup solution• SOX, HIPPA, FEDRAMP“The secret of success lies not in doing your own work, but in recognizing the right man to do it”. Andrew Carnegie."Success isn't about what accomplish in your life, it's about what you inspire others to do"
Listed skills include Itil, It Service Management, It Management, Microsoft Exchange, and 38 others.
Current workplace
Alain T.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Twitch
13 roles · 11 years
Alain T. work experience
A career timeline built from the work history available for this profile.
Director, It, Enterprise Engineering & Operations
CurrentLead a talented group of engineers and world class operation support engineers under Twitch CIO and CTO leadership. Oversee the following teams and functions:1) Global End User Services: IT Service Desk, AV and Event production with a presence in US, EMEA, and APAC.2) Enterprise Applications: Service Management with ServiceNow for HR, Workplace, IT.
Jul 2020 - Present
Application Development Manager
1) Platform owner: ServiceNow, G-suite, Slack, Atlassian: Jira and Confluence, and tools2) Worked directly with business leaders, focusing on organization projects and goals, delivering IT solutions to successfully meet business requirements3) Key business partners: Legal, Finance, Workplace resource management, HR4) Lead 3 major programs: Employee.
2018 - 2020
~2 yrs
Managing Partner
1) ATConcept LLC & Control Bias LLC - Co-Founder and Managing Partner. Deliver IT solutions - ServiceNow and Salesforce partner. Delivered projects for Fortune 500 companies in the US. Large scale implementation. 2) Startup Advisor
2015 - May 2019
Cloud Change Manager
Cloud Change Manager for Oracle OCI organizationITIL Change Management process owner
2016 - 2018
~2 yrs
Director, Itsm
Responsible for thought leadership on Service Management and lead the creation of strategic road maps, including implementation, improvement and management of multiple ITIL processes.Responsible to set the vision and strategy for maturing core ITSM processes.Drove the efficiency and effectiveness of the incident management process - and recommended.
2015 - Mar 2017
Servicenow Performance Analytic Architect
2017 - 2017
Senior Business Analyst
Migrated to ServiceNow ITSM solutionIntegrated all Stanford ServiceNow instances
2016 - 2016
It Service Manager
Established ITSM office with ITIL Incident, Problem, Change, CMDB and Service CatalogTransitioned IT outsourced services to internal resources
May 2015 - Dec 2015
Servicenow Itil Process Manager
* ITIL Process Manager and ServiceNow Platform PM/administrator* Create ITSM and ServiceNow vision and road map* SOX compliance* Scrum/Agile development methodology * New Technology and Process discovery in order to improve productivity and add value to business * Meet 100% project deadline within budget allocation:- Self-Service: bankwide deployment..
Mar 2014 - May 2015
It Process And Incident Manager
Ams Systems Psf Sa
- Expert in the use of incident, problem and change management processes according to the ITIL frameworkRoles & Responsibilities as Incident and Problem Manager: Incident Coordination – manage all severity 1&2 incidents.
Nov 2008 - Jan 2013
It Support Officer
Finadmin E.I.G
- Gap analysis and Integrate acquisition companies to comply with Corporate Office process
- Knowledge transfer between Corporate office and newly acquired company
- Windows Servers and Exchange administration: reduce mailbox storage by 40% by applying mailbox quota and archiving policies
- Helpdesk support closed about 15 tickets a day.
Feb 2008 - Nov 2008
System Administrator
Weblick
- Introduce IT and Internet awareness to public.
- Provide IT support to home customers, gain average 20h work after school and during weekend.
- Promote Association to cover 50% of city and recruit students
Apr 2004 - Jun 2006
Team & coworkers
Colleagues at Twitch
Other employees you can reach at twitch.tv. View company contacts for 16726 employees →
CN
Cristo Null
Colleague at Twitch
Tamaulipas, Mexico, Mexico
View →
WM
Wesley Martinez
Colleague at Twitch
Raleigh-Durham-Chapel Hill Area, United States
View →
HG
Helton Goes
Colleague at Twitch
Belém, Pará, Brazil, Brazil
View →
EB
Elden Baker
Colleague at Twitch
United States, United States
View →
CC
Clayton Costa Santos Tv_Gorila
Colleague at Twitch
São Paulo, São Paulo, Brazil, Brazil
View →
JG
João Guimaraes
Colleague at Twitch
Novo Mundo, Mato Grosso, Brazil, Brazil
View →
EN
Elizabeth Noland
Colleague at Twitch
Voorheesville, New York, United States, United States
View →
LP
Lintang Pratama
Colleague at Twitch
Bandung, West Java, Indonesia, Indonesia
View →
NC
Nicolas Comellec
Colleague at Twitch
Mexico City, Mexico, Mexico
View →
吳
吳語潔
Colleague at Twitch
Taoyuan City, Taoyuan City, Taiwan, Taiwan, Province Of China
View →
Cristo Null
Colleague at Twitch
Tamaulipas, Mexico, Mexico
View →
WM
Wesley Martinez
Colleague at Twitch
Raleigh-Durham-Chapel Hill Area, United States
View →
HG
Helton Goes
Colleague at Twitch
Belém, Pará, Brazil, Brazil
View →
EB
Elden Baker
Colleague at Twitch
United States, United States
View →
CC
Clayton Costa Santos Tv_Gorila
Colleague at Twitch
São Paulo, São Paulo, Brazil, Brazil
View →
JG
João Guimaraes
Colleague at Twitch
Novo Mundo, Mato Grosso, Brazil, Brazil
View →
EN
Elizabeth Noland
Colleague at Twitch
Voorheesville, New York, United States, United States
View →
LP
Lintang Pratama
Colleague at Twitch
Bandung, West Java, Indonesia, Indonesia
View →
NC
Nicolas Comellec
Colleague at Twitch
Mexico City, Mexico, Mexico
View →
吳
吳語潔
Colleague at Twitch
Taoyuan City, Taoyuan City, Taiwan, Taiwan, Province Of China
View →
6 education records
Alain T. education
Executive Leadership Certificate
Cornell University
Bts (French Degree), Management Information Systems And Services
Lycée Robert Schuman
Education record
Itil Intermediate
Education record
Servicenow System Administrator Certified
Education record
Psf Certified. (Professional Of The Financial Sector)
Digital Tranformation, Digital Transformation: Leading People, Data & Technology
University Of California, Berkeley, Haas School Of Business
FAQ
Frequently asked questions about Alain T.
Quick answers generated from the profile data available on this page.
What company does Alain T. work for?
Alain T. works for Twitch.
What is Alain T.'s role at Twitch?
Alain T. is listed as Director, IT, Enterprise Engineering and Operations at Twitch.
What is Alain T.'s email address?
AeroLeads has found 1 work email signal at @twitch.tv for Alain T. at Twitch.
What is Alain T.'s phone number?
AeroLeads has found 4 phone signal(s) with area code 415, 202 for Alain T. at Twitch.
Where is Alain T. based?
Alain T. is based in San Jose, California, United States while working with Twitch.
What companies has Alain T. worked for?
Alain T. has worked for Twitch, Mozilla, Controlbias And Atconcept, Oracle, and Satellite Healthcare / Wellbound.
Who are Alain T.'s colleagues at Twitch?
Alain T.'s colleagues at Twitch include Cristo Null, Wesley Martinez, Helton Goes, Elden Baker, and Clayton Costa Santos Tv_Gorila.
How can I contact Alain T.?
You can use AeroLeads to view verified contact signals for Alain T. at Twitch, including work email, phone, and LinkedIn data when available.
What schools did Alain T. attend?
Alain T. holds Executive Leadership Certificate from Cornell University.
What skills is Alain T. known for?
Alain T. is listed with skills including Itil, It Service Management, It Management, Microsoft Exchange, Windows Server, Change Management, Incident Management, and Crm.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial