Azhar Lakdawala Email and Phone Number
Azhar Lakdawala work email
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Azhar Lakdawala personal email
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Welcome to my LinkedIn profile! I'm an accomplished and highly qualified professional with over 20 years of experience in Travel, Marketing, Sales, Distribution, Revenue, and Risk Management. I have a proven track record of leading successful Marketing and Organizational Development initiatives, with exposure to multinational and multicultural environments in Canada, Pakistan, Bahrain, Dubai, and London.Throughout my career, I've had the privilege of reporting to top-level executives, including the Chancellor, Director of Quality Enhancement, Country Heads, and Senior Manager Revenue Management, demonstrating my ability to operate at the C-level and provide strategic insights that drive business growth.My collaboration skills are a hallmark of my approach, and I'm adept at driving business strategies through effective communication and cross-functional teamwork. My expertise extends to business analysis, customer service, quality control, public speaking, and data research. I'm also a skilled multi-tasker with a keen eye for business management and process reengineering, and I thrive in high-pressure environments with poise and composure.I've had the honor of working with renowned industry leaders such as American Express, British Airways, Emirates Airline, Carlson Wagonlit, PriceWaterhouseCoopers, Chevron, and Gulf Air, and have been involved in various process improvement projects, including software testing, bug detection, and implementation.I'm excited to connect with fellow professionals, share insights, and explore new opportunities for collaboration. Let's connect and leverage our collective expertise to achieve mutual success!
Central Mountain Air
View- Website:
- flycma.com
- Employees:
- 115
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Head Of Scheduled ServicesCentral Mountain Air Dec 2024 - PresentCommercial Planning, Operations & Projects
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Revenue Management & Pricing AnalystLynx Air Mar 2023 - Feb 2024* Pricing and Inventory Control of all Short Haul and Cross Border Routes (LAX, LAS).* Eddy RM System by Kambr an Amadeus Company* Radixx PSS by SabreProject: Implementation of realtime updates from Radixx to Eddy (Kambr) through API. -
Product Support SpecialistIntelisys Aviation Feb 2023 - Mar 2023Technical Support and Project Managment for AmeliaRES (Passenger Service System) using Jira and Confluence. -
Customer ServiceAir Canada Dec 2022 - Feb 2023Air Canada Basic Reservation Course with On Job Training on Amadeus Altea Reservation (PS) System -
General ManagerBest Buy Travel & Tour Jun 2022 - Nov 2022• Day to Day Management and Leading; Sales, Accounting, Administration and Regulatory Compliance• Marketing and Sales of Packaged Tours, FIT and GIT to Corporates. End to End solutions like Air, Hotel, Land and Visa • Recently arranged Golfing Group Incentive Trip where participants from Korea and Pakistan converged on Thailand • Onboarding new suppliers and gathering market intelligence on potential of new or existing suppliers• Coordination and implementation of clients’ new travel policies, supplier preference or changes to their travel patterns or budgets• Human Resources and Financial Management including Budgeting, Cost Control and Delegation of Responsibilities -
International Relations Manager - Quality Enhancement CellIndus University Nov 2021 - May 2022• Negotiations and implementation of Memoranda of Understanding (MoU) / Letters of Intent (LoI) / Memoranda of Agreement (MoA) • Providing information regarding scholarships and exchange programs• Managing existing formal or informal collaboration and seeking new partnerships• Member of Post Graduate Program Review and Internal Performance Evaluation Boards• Executed hiring process of Manager-Executive Development Centre and the most potential candidate identified was hired. Also carried out hiring process for Chinese Company HanGeng Group• Promoting friendship and cultural understanding with Diplomatic Missions and Overseas Partners• Disseminating information on job opportunities for students• Managing Key Performance Indicators (KPIs) for international collaborations• Developing ways to promote student mobility• Organizing in-house domestic and international events for students and alumni• In the 2022 Career Fair enlisted participation of 43 companies and invited 3 Consul Generals for inauguration• Worked on criteria evaluation and documentation of various University Rankings -
Pricing & Distribution Analyst (Manager)Gulf Air Oct 2014 - Dec 2020Karachi, Pakistan• Reporting to the Country Manager, managing all Pricing, Sales, Marketing and Distribution requirements for 7 stations dealing with Senior Manager Revenue Management at Gulf Air HQ• Carefully monitored market trends to ascertain best pricing. Assist HQ Pricing team and local management in accurately analysing and benchmarking competitors’ product, market share, schedule, market conditions, business environments etc.• Negotiation of group business, private and corporate fares for bulk and corporate segments• Marketing initiative for Pakistan i.e. Print Media Advertisement, Trade Bulletins, and Product Awareness• MIS Reports prepared from Market Intelligence derived from BSP & DDS data• Review and approval of Agency Debit Memos (ADMs) for fare short collections• Total Country’s and Agents’ Revenue Performance monitoring and yearly Productivity Escalation Incentive (PEI) target setting.• Conduct weekly review meetings with the Field Sales and Retail Teams to review performance, initiatives as well as share company initiatives and policies• Initiated and executed projects on IATA regulations and jurisdiction as well as implications of misuse of airline inventory and revenue documents• Supplementary Capping, risk evaluation and approval -
Deputy General ManagerBest Buy Travel & Tour Jul 2013 - Oct 2014
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Travel (Project) ManagerAerotech Aviation Feb 2013 - Apr 2013Dubai, Uae -
Pricing And Distribution AnalystGulf Air Sep 2010 - Nov 2011• Recommend optimal pricing levels after correctly benchmarking Gulf Air’s product.• Clearly communicate any market intelligence affecting pricing decisions which could affect company’s competitiveness in the market to HQ and local management within acceptable time frame.• Review and recommend optimal distribution channel for agreed pricing and fares to HQ and local management and liaise with fare distribution to distribute pricing and tariffs privately to selected agents.• Assist in forecasting load, market share, yield, revenue and provide all reports to local and HQ management to enable appropriate analysis and understand network, route and flight performance and to support recommendations and day-to-day decision-making.• Identify and recommend any opportunity to improve market share, revenue and yield performance through appropriate pricing decisions or tactical fare initiatives and communicate suggestions to Route Pricing Managers at HQ and local management.• Whenever required provide adequate assistance in ensuring sanction and fare amendments / filings are completed to acceptable standards to facilitate Revenue Accounting processes.• Report any misuse of fares and sanctions, by agents or outlets. e.g., under collection or cross border sales. • Decided ADMs raised by auditors Accelya-Kale Consultants.
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Team Leader-Air, Western CanadaGoway Travel May 2009 - Apr 2010Vancouver, Canada Area• Lead the Western Canada Team ensuring:• Coordination between eastern and western team.• Meeting and exceeding sales targets• Training and implementation of software "Travelbox" by Codegen• Training and implementation of airline contracts -
Senior Corporate Travel ConsultantCarlson Wagonlit Travel May 2008 - Mar 2009Vancouver, Canada Area• Oversee the North American Business Travel within USA, Canada and International for Chevron• Sell travel products to corporate clients with a focus on customer service and awareness of contracted fares and preferred supplier programs.• Identify clients’ needs by listening to their requirements. Assist clients in the attainment of efficient, most effective routes. • Inform clients of fare regulations, ticketing procedures and exchange or refund policies.• Research on behalf of travel clients all required documentation (Passports, visa, currency, etc.).• Prepare itineraries, hotel and car rental confirmations, vouchers, boarding passes and pre-seat selection.• Process tickets and refund, ensuring quick delivery. -
Corporate Travel CounsellorAmerican Express Global Business Travel Jun 2007 - May 2008Hamilton, On, Canada• North American Business Travel within USA, Canada and International for PriceWaterhouseCoopers • Sell travel products to corporate clients with a focus on customer service and awareness of contracted fares and preferred supplier programs.• Identify clients’ needs by listening to their requirements. Assist clients in the attainment of efficient, most effective routes. • Inform clients of fare regulations, ticketing procedures and exchange or refund policies.• Research on behalf of travel clients all required documentation (Passports, visa, currency, etc.).• Prepare itineraries, hotel and car rental confirmations, vouchers, boarding passes and pre-seat selection.• Process tickets and refund, ensuring quick delivery. -
Senior Airport Services AgentEmirates Airline Oct 1999 - May 2007• Established only as service delivery (a first point of contact for customers) and only some revenue generating department. This office achieved levels of revenue that it not only covered all expenses but becoming a high revenue sales shop only in the 2nd month of operation.• As Senior Airport Services Agent, overseeing Reservations & Ticketing, managed the airport ticket office open 24/7. Only of its kind for any international airline.• Under extreme staff constraints worked with team on new ideas as utilization of lieu offs during off seasons and meals breaks after flight departures 100 percent automation of all ticket issuance and sales reporting. • Team leading, sales target calculation, sales & management reporting, preparing staff roster• Investigation of complaints • Handling disrupted flights• Supervising Ground Handling Agency -
Telephone Retail Sales AgentBritish Airways 1997 - 1999• Reservation, ticketing, pricing lost baggage, frequent flyer program• Field Sales, target calculation, management reporting -
Credit AnalystAmerican Express May 1996 - Sep 1997• As Credit Analyst for Card Operations worked on all three types of cards Gold, Corporate and Green. With achievement of significantly brining down input ratios from 60% of spent out to under 35%• Analysis of Credit History• Decisions on limiting or encouraging spending pattern• Flagging or suspension of potential bad accounts• Reporting and recovery of delinquent accounts
Azhar Lakdawala Skills
Azhar Lakdawala Education Details
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Business Administration -
International Travel Consultant -
Government College Of Commerce & EconomicsBusiness/Commerce -
Airline Revenue Management
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Airline Marketing
Frequently Asked Questions about Azhar Lakdawala
What company does Azhar Lakdawala work for?
Azhar Lakdawala works for Central Mountain Air
What is Azhar Lakdawala's role at the current company?
Azhar Lakdawala's current role is Expert in Revenue Management & Distribution | Team Leader | Strategic Analyst | Continuously Seeking Innovative Ways to Optimize Business Processes & Customer Experience.
What is Azhar Lakdawala's email address?
Azhar Lakdawala's email address is az****@****air.com
What schools did Azhar Lakdawala attend?
Azhar Lakdawala attended Adamson University, Iata Training, Government College Of Commerce & Economics, Iata Training, Iata Training.
What are some of Azhar Lakdawala's interests?
Azhar Lakdawala has interest in Social Services, Politics, Human Resources Management And Training, Environment, Airline, Revenue Management, Sales.
What skills is Azhar Lakdawala known for?
Azhar Lakdawala has skills like Communication, Attention To Detail, Ticketing, Revenue Management, Problem Solving, Pricing, Iata, Process Improvement, Geography, Contract Negotiation, Alliances, Airlines.
Who are Azhar Lakdawala's colleagues?
Azhar Lakdawala's colleagues are Ian Carter, Thomas Estey, Luis Otsu, Sunil Varkey, Thomas Estey, Milan Chavda, Sandeep Dua.
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