Al Ameen Muthalif Email & Phone Number

Over 23 years of experience in the field of Support Delivery and Escalation Management.Over 17 years of extensive experience in Storage NetApp NAS/SAN/Hybrid Cloud environments.Effective communicator with exceptional analytical skills, and have a right mix of leadership, managerial, technical and storage domain expertise to deliver high performance.Have Handled business critical escalation under high pressures situation, achieved consistently positive results.Good experience in managing the technical teams.Diverse experience in working with people from different countries/cultures.Deep technology experience.Expertise in managing the communication with the CxO level staff within the customer's’ organization.Good experience in leading the technology discussions.Have worked different global projects.MANAGEMENT/LEADERSHIP SKILLSAbility to work with minimum supervision and capable of strategically prioritizing multiple tasks in a proactive manner.Self-driven and ability to motivate the team People management with experience in handling multi location virtual team.Grooming and mentoring the DRs and Concentrate on their development.Excellent interpersonal skills and collaborate with others.Strong development and engineering skills.Educative presentations to the customer to facilitate the process.Possess strong & effective communication skills capable to interact with customers at CxO level.Sales pitch to the clients for managed services and other services related solution.

Listed skills include Storage, Virtualization, Data Center, Cloud Computing, and 6 others.