Responsibility:1. Provide application expertise to worldwide distributors2. Installation and maintenance of XRF/WDXRF/ICP/OES/AAS/GCMS products3. Deliver technical pre-sales and after-sales support for foreign distributors and end users4. Provide technical support for exhibitions, seminars and application training at customer sites or the company headquarter.5. Manage customer needs by working closely with other members of the sales department and the service team 6. Ensuring customer satisfaction in all aspects of services provided7. Participation in innovation projectsAchievements:1. Installed more than 100 units of XRF and other analytical instruments worldwide and trained the users in precious metals, electric/electronic, alloy, pharmaceutical, mining industry2. Trained more than 50 distributors/engineers3. Attend more than 10 exhibitions as exhibitors and speakers.4. Offered technical support and visited the potential customers in more than 30 countries like USA, Canada, Australia, France, Japan, South Korea, Turkey, Egypt, Bahrain, Saudi Arabia, Iran, Thailand, Vietnam, Myanmar, Malaysia, Singapore, Indonesia, Philippine, Laos, Brazil, India, Pakistan, Bangladesh etc.5. Promoted services and plans offered by company to increase revenue

• Conveyed solution benefits to both business and technical audiences • Provided products, services and solutions to new and existing clients• Prepared and presented potential cost benefit analysis to potential clients• Delivered demos and presentations to audiences• Conveyed customer technical requirements to the company’s engineering teams• Maintaining existing, long-term relationships with customers• Putting together technical instruction for customers in relation to the use, operation and maintenance of purchase products