Mohammed A. Email & Phone Number

Melbourne, Victoria, Australia

As volunteer at St Vincent de Paul Society, I worked as a shop assistant at Vinnies shop, where I performed multiple tasks such as Receiving, processing, and organizing shipments, restocking depleted shop items as well as being a counter person.Also, I provided timely customer service via telephone as well as face to face customer service.Here, I had the opportunity to further develop and enhance some of transferable skills such as verbal communication, listening , teamwork and self-control etc.Key Achievements:- Developed networking skills through building relationships with colleagues and customers (Relationship Enhancement)- Served over 300 customers during work and processed customer payments using POS system- Managed customer issues and complaints (Complaint Management) and provided customer support- Took responsibility at work- Improved personal development skills, relationship improvement, issue resolution and skill development- Sorted donations and priced products for sales- Engaged to raise funds to help people in need.

Melbourne, Victoria, Australia

During 1st year of arrival in Melbourne, I worked for a short period of time almost a month as a shop assistant, which helped me to improve my English level as well as gaining and improving a number of skills such as taking responsibility, time-management, communication and dealing with customers.Key Achievements:- Managed daily store operations including opening and closing procedures, customer service, customer support and inventory management- Processed and handled customers payments using POS system- Serviced customers by resolving their issues (Issue resolution)- Reconciled daily transactions.- Priced products for sale- Maintained safety and health measures at work- Complaint management, skill development and relationship enhancement