B2C - Growth / IoT Services- Directed product management and development, focusing on both commercial strategy and technical excellence to strengthen the market position of IoT services.- Led cross-functional teams to integrate command and insight platforms with smart systems, ensuring both technical feasibility and commercial viability.- Led the charge in spearheading IoT services, initiatives, specializing in consumer IoT and connected devices.- Empowered B2B teams through in-depth training on both business and technical aspects, enabling them to manage the entire product lifecycle.- Constructed compelling business cases and competitive pricing strategies for IoT services, leveraging technical benchmarks for a strategic advantage.- Established a centralized management platform for connected devices, optimizing product performance through seamless alignment between technical specifications and commercial goals.- Managed budget approvals and designed comprehensive bundles and offers, meticulously aligning functionalities with commercial objectives.- Operationalized the Smart Homes strategy by translating it into actionable initiatives across IoT devices, tailored solutions, and seamless commercial-technical integration for success.

B2C - Growth / IoT Services- Delivered impactful product demonstrations that effectively communicated the value proposition, technical strengths, and commercial appeal of the product.- Developed customized solutions such as pricing plans and automation for consumers , maximizing commercial attractiveness.- Oversaw development processes to ensure a balance between commercial success and technical accuracy.- Developed strategic roadmaps for successful acquisition and launch of IoT devices.- Collaborated with channels and distribution arm to co-develop roadmaps for IoT devices.- Cultivated innovative business models and forged strategic partnerships with essential suppliers to foster growth and sustainability of the Connected Home initiative.- Shepherded products and services from concept to execution and commercialization, overseeing design and development.- Spearheaded go-to-market activities by fostering product and brand awareness, crafting communication strategies,and driving media campaigns.- Accelerated new product adoption through targeted acquisition campaigns, on-ground activities, and digital channel optimization.

Fixed Broadband Services - Translated business and technical needs into successful solutions, conducted a thorough analysis of requirements.- Facilitated vendor discussions, and ensured chosen solutions delivered both commercially and technologically.- Led the end-to-end implementation of FTTH & FWA product portfolio, from roadmap to launch, streamlining integration processes, owning vendor engagement, and ensuring a smooth fusion of functionalities for a successful launch.- Acted as the central point of contact for all departments, fostering collaboration and ensuring clear and complete requirements for all product initiatives, aligning everyone with project goals and minimizing roadblocks for faster delivery.- Future-proofed product strategy for stc Fixed Broadband Services, conducted research and collaborated with business segments to identify new technologies, services, and market trends, informing future product development and keeping stc ahead of the curve.- Delivered user-centric solutions for Fixed Broadband products, championed user-centricity, ensuring product implementations met the needs of all stakeholders for a positive user experience.- Optimized Fixed Services portfolio performance and growth, managed the product lifecycle, performance, and KPIs.Conducted studies and analyses to enhance the product portfolio design and rationalization, driving growth.- Spearheaded the successful market launch for stc Fixed Broadband Services, led Go-To-Market activities, including raising awareness, crafting product communication, and executing impactful media campaigns.- Drove the uptake of new products, services, and promotions through targeted acquisition campaigns, on-ground activities, and innovative digital channel initiatives.

Residential Terminals Department - CBU

- Manage the team in system testing and analyzing other technical issues associated with Epic software.- Test the appropriate configuration of all devices and hardware.- Assist with interface build, testing, and conversion initiatives as needed.- Troubleshoot problems discovered during testing and provide support to other teams and end-users.- Log, track, and resolve issues discovered before and after Epic Go-Live.