Alan Murray
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Alan Murray Email & Phone Number

Customer Experience Lead at Slack
Location: Dublin, County Dublin, Ireland 7 work roles 2 schools
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Current company
Role
Customer Experience Lead
Location
Dublin, County Dublin, Ireland
Company size

Who is Alan Murray? Overview

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Quick answer

Alan Murray is listed as Customer Experience Lead at Slack, a company with 2947 employees, based in Dublin, County Dublin, Ireland. AeroLeads shows a matched LinkedIn profile for Alan Murray.

Alan Murray previously worked as Sr. Customer Experience Agent - Live Support at Slack and Customer Experience Agent - Live Support at Slack. Alan Murray holds Cpd, Computer Science, First Class Hons (1:1) from Dublin Institute Of Technology.

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Email format at Slack

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Slack

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Profile bio

About Alan Murray

A driven Sociology, Anthropology and Computer Science graduate with a passion for working at the intersection of people and tech. Currently at Slack, working in Customer Experience to deliver the best for our customers!

Current workplace

Alan Murray's current company

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Slack
Slack
Customer Experience Lead
Dublin, IE
Website
Employees
2947
AeroLeads page
7 roles

Alan Murray work experience

A career timeline built from the work history available for this profile.

Customer Experience Lead

Dublin, IE

Sr. Customer Experience Agent - Live Support

Current

Dublin City, County Dublin, Ireland

Jul 2021 - Present

Customer Experience Agent - Live Support

Dublin

Sep 2019 - Jun 2021

Intellectual Property Agent

County Dublin, Ireland

In this role I handled legally sensitive reports of Intellectual Property (IP) infringement on a leading social media platform. I enjoyed keeping up to date with developments in guidance and policy and used this knowledge to consistently execute my duties to the highest standards, while maintaining agreed SLAs. I met and exceeded quality/productivity.

Sep 2018 - Jul 2019

English Language Teacher

Suseong-gu, Daegu, Korea

As a teacher with Andover School, I taught the English language to Korean students, gave lessons and prepared lesson plans daily. Also helped shape and guide school curricula for multiple academic levels of students. I was involved in all the school events throughout each semester and had a part to play in the day to day running of a small educational.

Aug 2016 - Nov 2017

Store Assistant

Kilkenny, Leinster, Ireland

With Aldi I served customers, maintained the order of stock and assisted with ad hoc duties throughout the day. Also processed deliveries, dealt with customer queries and needs as they arose. I managed fast paced and intensive work and thought on my feet to solve customer concerns and queries.

Nov 2015 - Aug 2016

Sales Representative

County Kilkenny, Ireland

In this role I brought unique offers to potential clients, communicated with customers to close sales and developed sales leads. I coordinated groups of sales representatives and assisted the manager in the administration of a regional office. I cold called potential customers, managed a large workload and maintained a professional and upbeat attitude in a.

May 2015 - Nov 2015
Team & coworkers

Colleagues at Slack

Other employees you can reach at slack.com. View company contacts for 2947 employees →

2 education records

Alan Murray education

Cpd, Computer Science, First Class Hons (1:1)

Dublin Institute Of Technology

Activities and Societies: Class Rep 2018

Ba International, Sociology And Anthropology, 2:1

Activities and Societies: NUI Maynooth Kayaking Club

FAQ

Frequently asked questions about Alan Murray

Quick answers generated from the profile data available on this page.

What company does Alan Murray work for?

Alan Murray works for Slack.

What is Alan Murray's role at Slack?

Alan Murray is listed as Customer Experience Lead at Slack.

Where is Alan Murray based?

Alan Murray is based in Dublin, County Dublin, Ireland while working with Slack.

What companies has Alan Murray worked for?

Alan Murray has worked for Slack, Accenture, Andover School, Aldi Ireland, and Phonewatch.

Who are Alan Murray's colleagues at Slack?

Alan Murray's colleagues at Slack include Favour Gbenga, Lauren Baker, Mary Moseley, Lrina Kellsall, and Vivien Schüler.

How can I contact Alan Murray?

You can use AeroLeads to view verified contact signals for Alan Murray at Slack, including work email, phone, and LinkedIn data when available.

What schools did Alan Murray attend?

Alan Murray holds Cpd, Computer Science, First Class Hons (1:1) from Dublin Institute Of Technology.

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