Analyzed, prioritized, and resolved various voice-related incidents for a U.S. military base.Monitored telecommunications infrastructure for alarms, outages, and potential areas for improvement. Directly communicated with vendors to resolve trouble tickets.Worked with customers and suggested alternative methods of telecommunication as needed. Created databases and excel documents to track progress and organize system information. Resolved over 290 tickets and administered over 220 work orders.-Avaya Aura Communication Manager-Avaya Aura Communication Manager Messaging-Avaya Aura Enterprise Survivable Server-Avaya Aura Appliance Virtualization Platform-Avaya Aura System Manager-Avaya Aura Session Manager-Gateways, E911, Microsoft Access, FTP-VoIP, Analog, Digital Communication

Responsible for the protection of highly classified and sensitive equipment, technology, and information.

• Performed all security functions for a political campaign as part of a private security detail. • Analyzed event locations and determined security protocols depending on each location. • Acted as personal driver for the political candidate.• Acted as armed personal protective escort during public and private events.

• Ensured that the entrance of all persons, material, and vehicles onto the construction site and secured areas were inspected for prohibited items such as explosives, weapons, electronic devices, and other items as specified by the Accrediting Official (AO).• Surveillance of the perimeter and internal secure areas through the use of closed-circuit television (CCTV) systems and other intrusion detection systems (IDS).

• Provided over 2,528 hours of armed internal and external security at the designated U.S. Embassy. • Conducted security inspections, authoring 3 IR’s (incident reports) for various security incidents.• Managed security and access control for the United States and its diplomatic mission; specifically protecting personnel, facilities and classified equipment/material.• Served as tactical adviser and operations supervisor of operation plans while participating in over 14 emergency response drills.• Provided leadership and guidance to subordinate Marines both on and off-duty; ensuring the appropriate conduct of Marines at all times. • Conducted routine training and inspections to ensure tactical and technical proficiency.• Managed the embassy command center during a demonstration of over 300 locals directed towards the U.S. Embassy.

• Provided 2,288 hours of armed internal and external security at the designated U.S. Consulate. • Conducted security inspections, authoring 10 IR’s for various security incidents.• Served as tactical advisor of operation plans while participating in 31 emergency response drills.• Managed security and access control for the United States and its diplomatic mission; specifically protecting personnel, facilities and classified equipment/material.• Awarded the DOS Meritorious Honor Award for greatly improving community relations and for superior performance of duties.

• Provided 2,348 hours of armed internal and external security at the designated U.S. Embassy.• Managed security and access control for the United States and its diplomatic mission; specifically protecting personal, facilities and classified equipment/material.• Conducted security inspections, authoring 6 IR’s for various security incidents.• Managed entries of 8 logbooks, monitored security equipment, and screened all personnel to prevent unauthorized access into the controlled areas. • Served as tactical advisor of operation plans while participating in 31 emergency response drills.• Awarded the Navy and Marine Corps Achievement Medal for superior performance of duties. • Maintained accurate accountability of 265 combined vouchers/receipts totaling over $36,000.

Working at the Division Network Operation Center as a team leader, I had daily exposure to the cyber world. In the hub/spoke environment, up to 11 different units would work with us to establish solid connectivity every week. This gave me the opportunity to troubleshoot diverse and complex networks. I regularly attended meetings to voice concerns and recommended courses of action from a technical and operational perspective.-Worked with EIGRP, RIP, OSPF, DMVPN, IPsec, GRE Tunneling in a highly demanding communications environment-Worked with Windows Server 2008 R2, Exchange 2010, Active Directory Domain Services, Users and Computers, Sites and Services, Group Policy, and DNS Records-Research and recommend innovative, and where possible automated approaches for system administration tasks-Managed IT Helpdesk in support of 1200 users providing professional and timely end user support-Perform daily system monitoring, verifying the integrity and availability-Install or rebuild existing servers in accordance with standards-Communicate and maintain comprehensive and versatile networks that permit for extreme diversity for various clients -Troubleshoot, isolate, and coordinate with clients that are experiencing connectivity issues over the network-Experience providing WAN connectivity via RF links, particularly the VSAT-4 Battalion level Field Operations (1 month each)-Instructed IT classes for 1-30 Marines at a time-Served in several leadership positions overseeing 4-45 Marines at a time-Attended 2 separate leadership courses (1 month each)-Supervised, and maintained a warehouse inventory of over 10,000 pieces of communications gear costing over $20 million.

-Meritoriously promoted to the rank of Private First Class.-Marine Basic training (3 months)-Marine Combat training (1 month)-Guard Duty (1 month)