- Performed consumer outreach through Mailchimp email marketing and social media event campaigns, increasing spa memberships monthly and ROI by 30%. - Curated and managed social media stories and marketing with Instagram and Canva creations.- Developed strategies for customer retention by surveying purchasing trends found from social media analytics and interpersonal communication.- Assisted in event marketing, coordination, and preparation.

- Managed and curated social media content to increase spa memberships and content viewership by 15%.- Used interpersonal communication and dedication to address patients’ aesthetic concerns, thus consistently upselling over $3k worth of skin care products and services every month.- Proposed and implemented promotional ideas such as surveys and media flyers for services/merchandise and events- Assisted management in training new team members after becoming a team lead in five months.

- Assisted in designing and developing a successful PR Awareness Campaign for the Valenti Alum Association by identifying and effectively marketing to our publics, surveying students, curating a social media marketing campaign, developing a budget, and executing marketing strategies and tactics. Within two months, this effort increased the organization’s awareness by 30%, raised engagement by 50%, and active/involved members by 5%.- Learned and developed skills in promoting and pitching to publics and using that momentum to influence, thus effectively using social media, target audiences, and setting realistic goals to build brand awareness.

- Created and implemented a strategic communication plan to reach a target audience and arrive at our goals e.g., enhancing brand awareness and increasing audience attendance by the end of Nov 2021. Content viewership increased by 15% and theater audience increased by 20%. - Learned how to properly create and implement a strategic communication plan by identifying target audiences, intended outcomes, key messages, and preferred messenger(s).

- Managed and curated social media content for UH’s Black Leadership Network and Speak Up Academy increasing content viewership 20%. - Implemented social media strategies and plans to expand outreach by the end of the 2021 semester.- Learned how to effectively promote and strategize tactics for social media e.g., creating social media graphics, overseeing analytics, and measuring the success of the social media campaign/plan.

- Assisted in the completion of financial audits for multiple businesses and industries. - Assisted and coordinated HR duties such as new employee hires curating company policies, meetings, and trainings.- Provided administrative support such as creating forms and reports for prospective business partners, scheduling interviews, and managing schedules for management and clients daily.

- Visited citizens at their homes to conduct interviews and collected demographic data.- Conducted extensive and thorough visual surveys of areas covered during the census procedure.- Presented excellent customer support service, thus allowing a smoother process during the pandemic

- Promoted and marketed Sessions Music and its services on social media and in-store.- Scheduled numerous appointments daily, upheld outstanding customer service, and made noticeable improvements to the company, as stated by management.- Assisted in planning and implementing Sessions LIVE (an organized live concert for the attending students).- The youngest and quickly-advancing administrative assistant.