At Synology, my focus is on expertly positioning our cutting-edge hardware and software solutions to optimize value delivery. This involves becoming a subject matter expert, demonstrating our products with confidence, and designing tailored deployment strategies that cater to individual account needs. With just over a year at AES Global USA, my efforts have significantly enhanced sales margins and customer satisfaction across a vast regional spectrum.My competencies include identifying and nurturing new distributor relationships, leading to measurable market expansion. Supporting our business users and resellers, I advocate their needs to internal teams, influencing product development in meaningful ways. My technical support background, fluency in Spanish, and ability to create impactful instructional media are pivotal in delivering excellence in both pre- and post-sales engagements.
Listed skills include Troubleshooting, Windows 7, Microsoft Office, Technical Support, and 7 others.