Alan Barron Email & Phone Number

● Completed training pertaining testing techniques and concepts ranging from manual testing to automated testing.● Worked with the Java Programming Language and using SQLite for database related projects.● Worked with Selenium, JUnit and Cucumber for automated testing and reporting in which was recorded into Jira.● Worked in a team of five to simulate black box automated testing for a particular project to report and presentdefects on the given application.

Houston, Texas, United States

-Provide leadership and guidance to sales associates, ensuring they understand their roles and responsibilities.-Delegate tasks effectively to optimize productivity and performance on the sales floor.-Handle escalated customer inquiries or complaints, resolving issues in a professional and satisfactory manner.-Assist in training new hires on company policies, procedures, and product knowledge.-Provide ongoing coaching and feedback to sales associates to support their professional growth and development.-Maintain open and effective communication with store management, fellow supervisors, and sales associates.

Houston, Texas, United States

• Provide effective leadership and guidance to the sales team, contributing to the professional development of team members.• Collaborate with the store manager and assistant manager to implement strategic initiatives aimed at enhancing overall performance.• Delegate tasks and responsibilities to team members, ensuring efficient workflow and productivity.• Foster a positive customer experience by delivering excellent customer service and addressing inquiries with a customer-centric approach.

Houston, Texas, United States

• Cultivated strong communication skills to facilitate positive interactions with both customers and team members.• Ensured exceptional customer service standards while operating the cashier box and managing the sales floor.• Demonstrated a commitment to delivering a high level of service through effective communication and proactive customer engagement.

Bachelor'S Degree, Computer Science

Strong foundation in key technologies such as Java, Python, and C++. Proven ability to apply theoretical knowledge to real-world projects.

Computer Science