Alan Barron Email & Phone Number

• Completed training pertaining testing techniques and concepts ranging from manual testing to automated testing.
• Worked with the Java Programming Language and using SQLite for database related projects.
• Worked with Selenium, JUnit and Cucumber for automated testing and reporting in which was recorded into Jira.
• Worked in a team of five to simulate black box automated testing for a particular project to report and presentdefects on the given application.

Houston, Texas, United States

-Provide leadership and guidance to sales associates, ensuring they understand their roles and responsibilities.-Delegate tasks effectively to optimize productivity and performance on the sales floor.-Handle escalated customer inquiries or complaints, resolving issues in a professional and satisfactory manner.-Assist in training new hires on company.

Houston, Texas, United States

• Provide effective leadership and guidance to the sales team, contributing to the professional development of team members.
• Collaborate with the store manager and assistant manager to implement strategic initiatives aimed at enhancing overall performance.
• Delegate tasks and responsibilities to team members, ensuring efficient workflow and productivity.
• Foster a positive customer experience by delivering excellent customer service and addressing inquiries with a customer-centric approach.

Houston, Texas, United States

• Cultivated strong communication skills to facilitate positive interactions with both customers and team members.
• Ensured exceptional customer service standards while operating the cashier box and managing the sales floor.
• Demonstrated a commitment to delivering a high level of service through effective communication and proactive customer engagement.

Bachelor'S Degree, Computer Science

Strong foundation in key technologies such as Java, Python, and C++. Proven ability to apply theoretical knowledge to real-world projects.

Computer Science